Warranty Claims Specialist

PARKS AT THE LAKE LLC; Huntersville (NC); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Parks Chevrolet Huntersville is seeking a Warranty Administrator to process warranty repair orders, manage receivables, and collaborate with technicians, service advisors, and management. You will ensure documentation accuracy, stay current with recalls, and maintain detailed claim status with reports to leadership.

The role requires attention to detail, proficiency with Microsoft Office, and a valid driver’s license.

Qualifikationen

• Warranty experience required.
• Attention to detail.
• Ability to work well with others and be part of a team.
• Proficiency Microsoft Office.
• General accounting knowledge preferred.
• Reynolds experience helpful, but not required.
• Valid driver’s license and clean driving record.

Aufgaben

• Process all warranty repair orders and submit claims to the manufacturer on a timely basis.
• Maintain warranty receivables schedule.
• Work closely with technicians, service advisors, and managers.
• Define the scope of a warranty claim with Service Advisors.
• Inspect warranty paperwork for proper documentation and criteria.
• Reconcile warranty receivables with the accounting department.
• Keep track of all services and customer records as required by the manufacturer.
• Stay up to date on factory recalls, announcements, and procedures.
• Read technician workshop manuals as needed.
• Pull daily claim reports for review of paid claims.
• Submit documentation to manufacturers when requested.
• Maintain records of submitted, paid, and rejected claims.

Kenntnisse

Warranty experience

Attention to detail

Team player

General accounting knowledge

Driver's license

Reynolds

Tools

Reynolds

Microsoft Office

Jobbeschreibung

Parks Chevrolet Huntersville is seeking a Warranty Administrator to process warranty repair orders, manage receivables, and collaborate with technicians, service advisors, and management. You will ensure documentation accuracy, stay current with recalls, and maintain detailed claim status with reports to leadership.

The role requires attention to detail, proficiency with Microsoft Office, and a valid driver’s license.