Automotive Chevrolet Warranty Administrator

Celebration Chevrolet; Aurora (CO); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401k Match

Paid Holiday Time Off

Paid Vacation

Job summary

Celebration Chevrolet is seeking a qualified Warranty Administrator to process and document warranty claims and collaborate across dealership departments to ensure GM and dealership standards. This on-site, full-time role emphasizes attention to detail and problem-solving skills.

Responsibilities include submitting claims to GM, handling extended warranty and fleet invoices, ensuring proper booking of Warranty Repair Orders, and maintaining meticulous file management.

Qualifications

• Attention to detail and problem solving are required.
• Basic reading, basic math, and critical thinking skills are required.
• Computer skills including Excel or Google Sheets and file management are required.

Responsibilities

• Process all warranty claims and submit to GM for reimbursement.
• Process dealer-partner Extended Warranty Claims for payment.
• Process Fleet repair invoices for payment.
• Ensure Warranty Repair Orders are booked per standards.
• Perform accounting schedule reconciliation and maintain related schedules.
• Coordinate with Service, Collision, Parts, and Sales teams for timely claims payment.
• Coordinate with Service Advisors and Technicians during repair to confirm warranty coverage.
• Maintain electronic and physical file management for claims.

Skills

Attention to detail

Problem solving

Basic computer skills

Typing

Spreadsheet skills (Excel or Google

Education

High School Diploma

Advanced education

Tools

Excel

Job description

Celebration Chevrolet is looking for a qualified individual to perform as a Warranty Administrator to process and document warranty claims and to collaborate with all dealership departments before, during, and after repair events to ensure compliance with General Motors and dealership standards and policies. We are looking for an individual who has an attention to detail and loves to solve problems.

This is an on-site and full-time (with possible overtime potential) position.

Compensation: Hourly between $24 - $27 depending on administrative and/or automotive dealership experience.

Required and Preferred Qualifications

• High School Diploma or equivalent is required.
• Advanced education is preferred.
• Basic reading skills, basic math skills, critical thinking, attention to detail, problem solving abilities, and logical thinking are required.
• Advanced reading skills, advanced math skills, advanced thinking skills, and accounting skills are preferred.
• Basic competency with computers, keyboard typing, software usage, spreadsheets (Excel or Google Sheets), and paper and electronic file management is required.
• Previous administration experience is required.
• Previous automotive franchise dealership experience is preferred.
• Previous General Motors dealership experience is preferred.

Job Responsibilities

• Process all warranty claims and submit to General Motors for warranty reimbursement.
• Process dealer-partner Extended Warranty Claims for claims payment.
• Process Fleet repair invoices for payment.
• Ensure that Warranty Repair Orders are properly booked per manufacturer and dealership standards.
• Perform accounting schedule reconciliation and maintain the health and wellness of relevant accounting schedules.
• Communicate with the Service, Collision, Parts, and Sales teams to ensure timely and audit-proof (adhering to General Motors compliance) claims payment.
• Communicate with the Service Advisors and Technicians during the repair period to ensure warranty coverage of labor, parts, and sublet charges.
• Maintain accurate electronic and physical file management for Repair Orders and related documentation for submission-ready, submitted, rejected, and paid warranty claims.
• Communicates with the Service Manager about the status of all related job responsibilities.

Benefits

Health insurance (with options for dental and vision).

401k Match

Paid Holiday Time Off

Paid Vacation

Does this position sound right for you? We’d love for you to join the team!