Warranty Claims & Compliance Specialist

SANY America; Peachtree City (GA); Sur place; USD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Paid Time Off

401(k) savings plans

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Life Insurance

Employee Assistance Program (EAP)

Résumé du poste

SANY America in Peachtree City, GA is looking for a Warranty Administration Specialist to manage claims and support dealers and customers. The ideal candidate should have an associate or bachelor’s degree in a relevant field and strong communication skills. The role requires proficiency in SAP and Salesforce, with a focus on detail and customer service. Benefits include medical coverage, paid time off, and a competitive salary. Join a growing company dedicated to expanding its market presence.

Qualifications

• Ability to thrive in a fast-paced environment.
• Knowledge of mechanical engineering and heavy equipment is preferred.
• Passionate about continuous learning and solution development.

Responsabilités

• Manage end-to-end warranty claims submitted by dealers.
• Communicate with dealers and teams regarding claim status.
• Maintain warranty claim documentation accurately.
• Generate warranty reports and assist in tracking trends.

Connaissances

Prioritization and multitasking

Effective communication

Customer service focus

Detail-oriented

Bilingual English/Chinese

Formation

Associate or bachelor’s degree in Engineering, Business Administration, Automotive Technology, or related field

Outils

SAP

Salesforce

SIS

Description du poste

SANY America in Peachtree City, GA is looking for a Warranty Administration Specialist to manage claims and support dealers and customers. The ideal candidate should have an associate or bachelor’s degree in a relevant field and strong communication skills. The role requires proficiency in SAP and Salesforce, with a focus on detail and customer service. Benefits include medical coverage, paid time off, and a competitive salary. Join a growing company dedicated to expanding its market presence.