Experienced Warranty Cancellation Clerk

Team Gillman; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Full health benefits (medical, dental,

Job summary

Team Gillman North is seeking an Experienced Warranty Cancellation Clerk to manage cancellation processes, refunds, and related documentation for extended warranty and insurance products. You will handle lienholder and customer requests while ensuring complete records and timely processing.

The role emphasizes attention to detail, strong organizational skills, and proficiency with computers and spreadsheets. Automotive dealership experience is a plus and on-site system training is provided.

Qualifications

• High school diploma or GED, or 1–3 months related experience or training.
• Prior automotive dealership experience is a plus.
• Detail oriented with strong organizational skills and ability to meet deadlines.
• Proficient with computers, spreadsheets, and a calculator; willing to learn onsite system.

Responsibilities

• Process new business contracts for extended warranty and insurance products.
• Process and post cancellations per lienholder requests, customer requests and cancellations per statements.
• Ensure that all required documents are collected for the cancellation process.
• Process refund checks for cancellations to customers or lienholders.
• Maintain the schedules and work the reconciling items on the extended warranty/insurance reconciliations.
• Other duties that may be assigned.

Skills

Detail oriented

Organizational skills

Deadline-driven

Computer proficiency

Spreadsheet familiarity

Education

High school diploma or GED

Tools

Calculator

Onsite system

Job description

Experienced Warranty Cancellation Clerk

Team Gillman is a fast-growing dealership in Texas, and we are currently looking for a Warranty Cancellation Clerk.

Job Responsibilities

• Process new business contracts for extended warranty and insurance products
• Process and post cancellations per lienholder requests, customer requests and cancellations per statements
• Ensuring that all required documents are collected for the cancellation process
• Process refund checks for cancellations to customers or lienholders
• Maintain the schedules and work the reconciling items on the extended warranty/insurance reconciliations
• Other duties that may be assigned

Education / Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• Prior automotive dealership experience a plus
• Must be detailed oriented and possess good organizational skills and the ability to work to deadlines
• Competent with computers, spreadsheets, and a calculator; willing to learn onsite system

Benefits

In addition to career-long personal development, our associates enjoy a number of GREAT benefits, including:

• Full health benefits (medical, dental, vision, life)
• 401k Retirement savings plan with company match
• Employee discounts
• Drug Free Work Environment
• Equal Opportunity Employer

Location

Team Gillman North

About Our Dealership

Since 1938 and with over 75 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.

Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Rosenberg and Clear Lake representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.