Warranty Cancellation Clerk

DeMontrond Auto Group; The Woodlands (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K retirement plan

Paid time off

Company paid training

Job summary

A leading automobile dealership in The Woodlands, Texas seeks a Warranty Cancellation Clerk responsible for processing warranty and aftermarket product cancellations and refunds. The ideal candidate must work efficiently under pressure and demonstrate strong accounting skills. The role involves managing customer inquiries and ensuring accurate documentation. Benefits include medical, vision, dental insurance, 401K savings, paid time off, and training opportunities.

Qualifications

• Must work well under pressure in a fast-paced environment.
• High degree of accuracy and attention to detail.
• Excellent written and verbal communication skills.

Responsibilities

• Processing of all cancellations of extended warranty and insurance policies.
• Ensuring that all required documents are collected for the cancellation process.
• Accurate calculation and processing of all refunds.
• Accurate and timely posting of all general ledger entries.
• Reconciliation of statements for all cancellations.

Skills

Ability to work under pressure

Knowledge of dealership accounting workflow

Proven ability to manage financial records

Attention to detail

Excellent communication skills

Computer and data entry skills

Intermediate Excel skills

Job description

Warranty Cancellation Clerk

Our company has an outstanding opportunity for a results-focused, highly driven and experienced Insurance and Aftermarket Products Cancellation Clerk. You will be responsible for processing all cancellations and refunds for warranties and aftermarket policies purchased by our customers in an accurate, efficient and timely manner. You should be highly organized and detail-oriented and possess the ability to effectively work both independently and in a team setting.

Job Responsibilities

• Processing of all cancellations of extended warranty and insurance policies.
• Ensuring that all required documents are collected for the cancellation process.
• Accurate calculation and processing of all refunds.
• Accurate and timely posting of all general ledger entries.
• Reconciliation of statements for all cancellations.
• Maintaining clean accounting schedules.
• Answer all customer and vendor inquiries.
• Maintain accurate files for all companies.
• Communicate with managers regarding financial impacts.
• Other duties as needed within the Accounting Department.

Job Requirements

• Must work well under pressure in a fast-paced environment.
• Knowledge of an automotive dealership accounting workflow.
• Proven ability to calculate, post and manage accounting figures and financial records.
• High degree of accuracy and attention to detail.
• Excellent written and verbal communication skills.
• Solid computer and data entry skills.
• Intermediate Excel Skills.
• Knowledge of uploading Microsoft Excel spreadsheet templates.
• Ability to maintain good employee relations by acting courteously, respectfully and amicably towards other co-workers.

Benefits

Medical, vision, dental and supplemental insurance, 401K retirement savings plan, paid time off, holiday pay and company paid continuing education and training.

About Us

The DeMontrond® family business was established in Houston in 1953 but dates back to 1914 with the first Buick franchise in Texas. Our family of dealerships is an established group of family-owned and operated automobile and recreational vehicle dealerships serving the greater Houston-area from Conroe to Texas City; we currently offer Chrysler, Dodge, Jeep, Ram, Buick, GMC, Volvo, Volkswagen, Kia, Chevrolet, Hyundai, Genesis and a wide range of trailers, 5th wheels and motorhomes – and we are the exclusive home of Warranty Forever® in the greater Houston area. DeMontrond® has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career rather than just a job.

Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.