Warranty Analytics & Improvement Manager

US Farathane; Auburn Hills (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Life insurance

401k match

Paid holidays

Paid PTO

Job summary

US Farathane is seeking a Warranty Manager to lead continual improvement in warranty performance at the Auburn Hills site. You will conduct data analysis, develop processes, and interface with customers for warranty reviews and claim investigations.

This role includes supervising one direct report within the Quality team at our Corporate Tech Center. The position requires five to ten years of subject matter expertise with the automotive industry, strong communication skills, and the ability to

Qualifications

• Strong written and oral communication skills.
• Advanced analytical capabilities.
• Experience leading and supervising others.
• Proficient with computer tools and data handling.

Responsibilities

• Lead continual improvement in warranty performance through data analysis, reporting, and process refinement.
• Interface with customers to conduct warranty part reviews and support cost recovery.
• Track warranty data, generate reports, and prepare high-level presentations for stakeholders.
• Maintain warranty databases and coordinate with internal/external customers.

Skills

Communication skills

Analytical skills

Leadership experience

Computer proficiency

Job description

US Farathane is seeking a Warranty Manager to lead continual improvement in warranty performance at the Auburn Hills site. You will conduct data analysis, develop processes, and interface with customers for warranty reviews and claim investigations.

This role includes supervising one direct report within the Quality team at our Corporate Tech Center. The position requires five to ten years of subject matter expertise with the automotive industry, strong communication skills, and the ability to