Warranty & Quality Improvement Manager

US-Farathan; Auburn Hills (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Company Paid Short-Term and Long-Term 

Disability and Life Insurance

401k with company match

Paid holidays and PTO

Job Promotional Opportunities

Job summary

US Farathane in Auburn Hills, MI, is seeking a Warranty Manager to lead continual improvement in warranty performance within the Corporate Tech Center. The role involves data analysis, reporting, and direct customer interface for warranty reviews and cost recovery, with one direct report.

Responsibilities include tracking warranty information, generating high-level presentations, and maintaining customer warranty databases while ensuring compliance with ISO 9001, IATF 16949, and ISO 14001.

Qualifications

• Five to ten years of subject matter experience.
• Minimum five years’ experience in the automotive industry.
• Strong written and oral communication skills, advanced computer, and analytical skills.
• Five years’ minimum experience leading and supervising others.

Responsibilities

• Access and analyze customer warranty data to identify corrective actions.
• Track warranty information, generate reports, and prepare cost estimates.
• Provide monthly warranty updates to Finance based on warranty terms and forecasts.
• Maintain and serve as the point of contact for warranty databases.
• Develop cooperative relationships with internal and external customers.

Skills

Communication

Data analysis

Leadership

Analytical skills

Tools

CQI-14

Job description

US Farathane in Auburn Hills, MI, is seeking a Warranty Manager to lead continual improvement in warranty performance within the Corporate Tech Center. The role involves data analysis, reporting, and direct customer interface for warranty reviews and cost recovery, with one direct report.

Responsibilities include tracking warranty information, generating high-level presentations, and maintaining customer warranty databases while ensuring compliance with ISO 9001, IATF 16949, and ISO 14001.