Heavy Equipment Diagnostics & Technical Support Specialist

Quinn Company; Fresno (CA); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Quinn Company in Fresno, California seeks a Technical Communicator to support Caterpillar and allied equipment through clear, precise technical guidance.

You will analyze service issues, review bulletins, assist warranty reviews, and coordinate with Caterpillar and dealer networks to improve machine service and parts availability. The role emphasizes collaboration, diagnostic support, and ongoing product information updates to ensure fast, accurate resolutions.

Responsabilidades

• Provide technical guidance to internal teams and external customers.
• Coordinate diagnostics and analyze service issues for Caterpillar equipment.
• Review product information and technical bulletins to stay current.
• Collaborate with Caterpillar and dealer networks to improve machine service and parts.

Conocimientos

Technical communication

Diagnostics coordination

Cross-functional collaboration

Descripción del empleo

Quinn Company in Fresno, California seeks a Technical Communicator to support Caterpillar and allied equipment through clear, precise technical guidance.

You will analyze service issues, review bulletins, assist warranty reviews, and coordinate with Caterpillar and dealer networks to improve machine service and parts availability. The role emphasizes collaboration, diagnostic support, and ongoing product information updates to ensure fast, accurate resolutions.