Warranty Administrator - Sumner, Washington, United States

Sunset Auto Family; Sumner (WA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Comprehensive training

Competitive compensation

Unparalleled benefits

Job summary

Sunset Auto Family in Sumner, WA is seeking an Automotive Warranty Administrator to manage warranty paperwork, submit claims, and monitor receivables. The role requires attention to documentation, recall awareness, and coordination of parts shipments with factories and distributors.

You will work closely with the accounting team, maintain service records, and ensure accurate record-keeping. Strong verbal and written communication and computer skills are essential for success in this position.

Qualifications

• Excellent verbal and written communication skills.
• Strong understanding of automotive parts and vehicle systems.
• Familiarity with warranty systems and processing.
• Proficient computer and data-entry skills.

Responsibilities

• Process warranty paperwork to ensure proper documentation and criteria.
• Submit warranty claims and follow up on status with manufacturers.
• Track recalls and stay updated on factory announcements.
• Coordinate parts shipments to factories or distributors and resubmit rejected claims.
• Reconcile warranty receivables and work with accounting for payments.
• Maintain warranty records with repair orders and disposal dates.

Skills

Verbal communication

Written communication

Automotive knowledge

Warranty systems

Parts knowledge

Computer skills

Job description

Automotive Warranty Administrator

Warranty administrators ensures the dealership is paid for warranty work by preparing, submitting and following up on claims. As with all positions within dealerships, warranty administrators are expected to uphold the highest ethical standards. Job Duties -

• Process all warranty paperwork to ensure proper documentation and verified criteria required by factory or distributor.
• Keeping abreast of all factory recalls and announcements.
• Arranging for parts to be shipped to the factory or distributor and resubmitting all rejected claims promptly.
• Reconciling all warranty receivables and working with the accounting department to obtain payments.
• Keeping track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed.
• Maintaining all service and customer records as required by the warrantor.

• Warranty administrators should be familiar with domestic and importsautomotivewarranty systems.
• Warranty administrators should have experience with automotive parts (identification, inspection, classification of component groups, etc.)
• Overall automotive vehicle knowledge.
• Good computer skills
• Excellent verbal and written communication skills.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are anEqual Opportunity Employer and a drug free workplace.