Warranty Administrator

Sunset Auto Family; Sumner (WA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive training

Competitive pay

Excellent benefits

Job summary

Sunset Auto Family in Sumner, WA seeks a detail-oriented Automotive Warranty Administrator to manage warranty claims end-to-end. You will process paperwork, verify criteria, and coordinate with factories and distributors to ensure timely reimbursements.

The role requires familiarity with warranty systems, automotive parts knowledge, and strong communication skills. Comprehensive training and competitive benefits accompany this position.

Qualifications

• Experience with automotive warranty processes.
• Familiarity with domestic and imports warranty systems.
• Experience with automotive parts identification and classification.

Responsibilities

• Process warranty paperwork to ensure proper documentation and criteria.
• Stay updated on factory recalls and announcements.
• Arrange shipment of parts to factories/distributors and resubmit rejected claims promptly.
• Reconcile warranty receivables and coordinate with accounting for payments.
• Track warranty parts with repair orders, replacement date, and disposal date.
• Maintain service and customer records as required by the warrantor.

Skills

Good computer skills

Excellent verbal communication

Excellent written communication

Automotive knowledge

Tools

Warranty systems

Job description

Automotive Warranty Administrator

Warranty administrators ensures the dealership is paid for warranty work by preparing, submitting and following up on claims. As with all positions within dealerships, warranty administrators are expected to uphold the highest ethical standards. Job Duties -

• Process all warranty paperwork to ensure proper documentation and verified criteria required by factory or distributor.
• Keeping abreast of all factory recalls and announcements.
• Arranging for parts to be shipped to the factory or distributor and resubmitting all rejected claims promptly.
• Reconciling all warranty receivables and working with the accounting department to obtain payments.
• Keeping track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed.
• Maintaining all service and customer records as required by the warrantor.

• Warranty administrators should be familiar with domestic and importsautomotivewarranty systems.
• Warranty administrators should have experience with automotive parts (identification, inspection, classification of component groups, etc.)
• Overall automotive vehicle knowledge.
• Good computer skills
• Excellent verbal and written communication skills.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are anEqual Opportunity Employer and a drug free workplace.