Volvo Automotive Warranty Administrator

Automotive Warranty Network; Oregon; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Free Health Insurance for employee

Free dental and vision care for emplo

6% 401K match available

Guaranteed Salary for first 90 days

Commission only after 90 days

$100 per month Internet Stipend after

Job summary

Automotive Warranty Network, Inc is seeking experienced Warranty Administrators to join our growing team. These roles offer the flexibility to work from home anywhere in the United States, with the option to work from our office in Greenwood Village, CO if nearby.

The ideal candidate will have at least 3 years of warranty administration experience in a franchised automotive dealer, with strong customer service and detailed knowledge of the warranty process.

Qualifications

• Minimum 3 years of warranty administration experience.
• Experience reviewing warranty claims and ensuring policy compliance.
• Familiarity with dealer processes and warranty workflows.

Responsibilities

• Review claims for compliance with policy and procedures.
• Use the CARS application to assist dealer compliance issues.
• Book and code claims and submit for payment.
• Manage payment differences and warranty receivables.
• Maintain up-to-date certifications and knowledge of P&Ps.
• Support dealerships in staying compliant with manufacturer requirements.

Skills

Warranty Administration

Customer Service

DMS Software

Attention to Detail

Tools

CARS application

Job description

Because of our amazing growth in the marketplace, we have multiple Warranty Administrator positions available for several manufacturers to join the other 300 warranty administrators on our team. This is a great opportunity for any experienced Warranty Administrator to work from home and focus solely on warranty administration! We work with nearly every manufacturer in the country and we do it the right way. If you want to focus on one thing and that is being the best Warranty Administrator.

SUMMARY OF POSITION:

The position REQUIRES previous Automotive Dealer Warranty Administrator experience managing warranty claims as outlined below. This candidate must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity. This is a full-time opportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement. All equipment provided and training of new DMS systems. This is not an entry-level position, you must have 3 years of prior warranty administration experience.

REQUIRED EXPERIENCE:

• Previously held position as a Warranty Administrator in a franchised Automotive Dealer
• Minimum 3 years experience required
• Must understand the full Automotive warranty process, including booking, coding, policy and procedure compliance

QUALIFICATIONS / REQUIRED SKILLS:

• The ability to motivate others to achieve their highest potential particularly those within the dealership
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• Knowledge of warranty accounting processes
• Proficient at reading technician stories and applying appropriate labor codes
• Certified or trained in at least 1 manufacturer

CORE RESPONSIBILITIES / DUTIES:

• Review claims for manufacturer's compliance with policy and procedures
• Utilize our proprietary CARS application to assist in dealer compliance issue
• Book claims
• Code claims
• Submit claims for payment
• Accounting and clearing differences in payment
• Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
• Maintain appropriate certifications and knowledge of updated P&P
• Help dealerships stay compliant with manufacturer's policy

JOB LOCATION:

Work remotely in the U.S. or at our Greenwood Village, CO office if close enough.

BENEFITS AND COMPENSATION:

• Free Health Insurance for employee
• Free dental and vision care for employee
• 6% 401K match available
• Guaranteed Salary for first 90 days during probationary period
• Commission only after 90 days
• $100 per month Internet Stipend after 90 days
• $45k-$65k+ per year

IN SUMMARY:

• Long standing, stable company with huge growth potential
• Company focus on promoting from within
• Being treated like the auto professional you are
• Ability to make a good income based on your ability
• Do what you like in an environment of respect
• Great benefits
• Working from home and avoid the drive

WHO WE ARE:

Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As a family owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator. You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1300 very satisfied clients and have for over 35 years.