Warrant Services Records Specialist

City-of-Richmond,-Va; Richmond (VA); On-site; USD 45,000 - 56,000; Full time

Job summary

The City of Richmond Police Department seeks a highly organized Warrant Terminal Specialist to support the Warrant Services Unit. The role involves data entry, validation, and maintenance of warrants and related records, plus generating reports and coordinating with courts, officers, and partner agencies.

Ideal candidates will have strong communication skills, confidentiality, and knowledge of warrants and criminal justice information systems.

Qualifications

• High School Diploma or GED.
• Three years of related clerical or office support experience.
• An equivalent combination of training and experience may be used to meet the minimum qualifications.

Responsibilities

• Enter, update, modify, validate, and maintain warrants, protective orders, and related legal records in applicable local, state, and federal law enforcement systems.
• Review legal documents for accuracy, completeness, and compliance, verifying identifying information, charges, case numbers, dates, and other required data.
• Monitor warrant status and maintain accurate electronic and physical records, logs, and tracking systems.
• Generate reports and documentation related to warrants, protective orders, and unit operations.
• Coordinate with law enforcement agencies, courts, officers, and other authorized entities regarding warrants, protective orders, and related legal processes.
• Provide timely notification of new, modified, served, recalled, or otherwise updated warrants and court orders.
• Respond to authorized inquiries and provide administrative and operational support to Warrant Services personnel and other stakeholders.
• Process and maintain records in accordance with applicable laws, policies, procedures, and local, state, and federal criminal justice information requirements.
• Safeguard confidential and sensitive criminal justice information and ensure appropriate access, dissemination, and record security.
• Research records and applicable procedures to resolve discrepancies and ensure accurate processing of legal documents.
• Perform quality-control reviews to identify and correct data-entry errors, incomplete records, and discrepancies.
• Assist with audits, records validation, policy and procedure updates, and process-improvement initiatives.
• Maintain required documentation, forms, supplies, and other resources necessary for unit operations.
• Assist with onboarding and training employees in warrant-processing procedures, database systems, documentation requirements, and unit protocols.
• Provide guidance and technical assistance to staff regarding established procedures and record-processing requirements.
• When assigned, review work for accuracy and assist with coordinating daily administrative activities.

Skills

Attention to detail

Data entry accuracy

Agency communications

Discretion and confidentiality

VCIN/NCIC knowledge

Education

High School Diploma or GED

Job description

The City of Richmond Police Department seeks a highly organized Warrant Terminal Specialist to support the Warrant Services Unit. The role involves data entry, validation, and maintenance of warrants and related records, plus generating reports and coordinating with courts, officers, and partner agencies.

Ideal candidates will have strong communication skills, confidentiality, and knowledge of warrants and criminal justice information systems.