Warrant Services Admin Specialist

City of Richmond; Richmond (VA); On-site; USD 45,000 - 56,000; Full time

Job summary

City of Richmond Police Department in Richmond, VA seeks a Warrant Terminal Specialist to provide essential administrative support to the Warrant Services Unit. The role requires multi-tasking in a fast-paced environment, supporting agency personnel and the public with strong verbal and written communication and customer service skills.

The anticipated hiring range is $45,285 - $55,968, and the position involves shift work including evenings and weekends.

Qualifications

• High School Diploma or GED
• Three years of related clerical or office support experience
• An equivalent combination of training and experience may be used to meet minimum qualifications

Responsibilities

• Enter, update, modify, validate, and maintain warrants, protective orders, and related legal records in applicable local, state, and federal law enforcement systems.
• Review legal documents for accuracy, completeness, and compliance, verifying identifying information, charges, case numbers, dates, and other required data.
• Monitor warrant status and maintain accurate electronic and physical records, logs, and tracking systems.
• Generate reports and documentation related to warrants, protective orders, and unit operations.
• Coordinate with law enforcement agencies, courts, officers, and other authorized entities regarding warrants, protective orders, and related legal processes.
• Provide timely notification of new, modified, served, recalled, or otherwise updated warrants and court orders.
• Respond to authorized inquiries and provide administrative and operational support to Warrant Services personnel and other stakeholders.
• Process and maintain records in accordance with applicable laws, policies, procedures, and local, state, and federal criminal justice information requirements.
• Safeguard confidential and sensitive criminal justice information and ensure appropriate access, dissemination, and record security.
• Research records and applicable procedures to resolve discrepancies and ensure accurate processing of legal documents.
• Perform quality-control reviews to identify and correct data-entry errors, incomplete records, and discrepancies.
• Assist with audits, records validation, policy and procedure updates, and process-improvement initiatives.
• Maintain required documentation, forms, supplies, and other resources necessary for unit operations.
• Assist with onboarding and training employees in warrant-processing procedures, database systems, documentation requirements, and unit protocols.
• Provide guidance and technical assistance to staff regarding established procedures and record-processing requirements.
• When assigned, review work for accuracy and assist with coordinating daily administrative activities.

Job description

City of Richmond Police Department in Richmond, VA seeks a Warrant Terminal Specialist to provide essential administrative support to the Warrant Services Unit. The role requires multi-tasking in a fast-paced environment, supporting agency personnel and the public with strong verbal and written communication and customer service skills.

The anticipated hiring range is $45,285 - $55,968, and the position involves shift work including evenings and weekends.