Warm Front Desk Specialist - Growth & Customer Care

State Farm; Redmond (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Talentify in Redmond, OR, is seeking a friendly front desk receptionist to greet visitors, handle calls, and manage appointments. You will play a pivotal role in delivering welcoming service and supporting daily office operations.

The ideal candidate is organized, detail-oriented, comfortable with sales conversations, and proficient with Microsoft Office and CRM systems. Training and advancement opportunities are available as you grow in the insurance industry.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Highly organized with multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception

Customer service

Communication

Organization

Sales conversations

CRM

MS Office

Tools

CRM systems

Microsoft Office

Job description

Talentify in Redmond, OR, is seeking a friendly front desk receptionist to greet visitors, handle calls, and manage appointments. You will play a pivotal role in delivering welcoming service and supporting daily office operations.

The ideal candidate is organized, detail-oriented, comfortable with sales conversations, and proficient with Microsoft Office and CRM systems. Training and advancement opportunities are available as you grow in the insurance industry.