Warm Front Desk Receptionist — Gateway to Healthcare

Kalesta Healthcare Group; Port Angeles (WA); On-site; USD 26,000 - 32,000; Full time

Job summary

Olympic View Post Acute in Port Angeles, WA is seeking a friendly Receptionist to be the first face residents, families, and visitors meet. No healthcare experience required; if you’ve worked in customer service, retail, hospitality, or an office, you already have the skills to succeed here.

You’ll greet people, answer calls, help with tours, and keep the front desk calm and organized while supporting administrative tasks.

Qualifications

• High school diploma or GED
• Strong communication and customer service skills
• A friendly, patient, and professional demeanor
• Ability to multitask, stay organized, and remain calm under pressure
• Basic computer skills (email, data entry, phones)
• Commitment to resident privacy and confidentiality
• Office or front desk experience is a plus, but not required
• Ability to sit, stand, and walk throughout the day and lift up to 25 lbs
• Annual TB screening and physical (per facility policy)

Responsibilities

• Greet residents, families, and visitors with a smile and help them find who or what they need
• Answer and route phone calls, take messages, and respond to general questions
• Give facility tours to prospective residents and families as needed
• Keep current directories of residents, room numbers, on-call staff, and emergency contacts
• Help maintain a safe, secure building by following visitor policies and reporting concerns to leadership
• Sort and distribute mail, receive deliveries, and order office supplies
• Support the Administrator and department heads with filing, data entry, and other administrative tasks
• Use standard office equipment including computer, copier, and fax
• Keep the front desk and lobby neat, welcoming, and calm

Skills

Customer service

Communication

Multitasking

Organizational skills

Professional demeanor

Calm under pressure

Education

High school diploma or GED

Tools

Phone system

Data entry

Office software

Job description

Olympic View Post Acute in Port Angeles, WA is seeking a friendly Receptionist to be the first face residents, families, and visitors meet. No healthcare experience required; if you’ve worked in customer service, retail, hospitality, or an office, you already have the skills to succeed here.

You’ll greet people, answer calls, help with tours, and keep the front desk calm and organized while supporting administrative tasks.