Patient Access Specialist - Clinic Registration

Olympic Medical Center; Port Angeles (WA); On-site; USD 30,000 - 44,000; Full time

Job summary

Olympic Medical Center in Port Angeles, WA, is seeking a patient access professional for front-desk registration across clinics in Sequim and Port Angeles. You will greet patients, collect demographics, verify policies, and handle copays while maintaining a smooth patient flow and clear communication.

Strong emphasis on compassionate service, accurate data entry in the EHR, and collaboration with Central Access and Back Office teams to ensure a positive patient experience.

Qualifications

• Customer service experience preferred; knowledge of medical terminology preferred.

Responsibilities

• Provides excellent customer service by employing OMC’s CARE standards. Greets all patients and visitors to our clinics in both Sequim and Port Angeles, with compassion and empathy.
• Collects and accurately enters into EHR patient demographic data.
• Explains OMC/OMP policies and procedures necessary for registration to patients as necessary.
• Collects copays and payments according to OMC finance policies.
• Responsible for maintaining a smooth flow of patients through the registration process and keeps patients in the waiting areas informed of any delays.
• Works closely and collaboratively with Central Access staff and Clinic Back Office staff to make every patient’s experience at OMP a positive one.

Skills

Customer service

Medical terminology

Education

High School diploma or GED

Job description

Olympic Medical Center in Port Angeles, WA, is seeking a patient access professional for front-desk registration across clinics in Sequim and Port Angeles. You will greet patients, collect demographics, verify policies, and handle copays while maintaining a smooth patient flow and clear communication.

Strong emphasis on compassionate service, accurate data entry in the EHR, and collaboration with Central Access and Back Office teams to ensure a positive patient experience.