Warm Front Desk & Patient Care Coordinator

United Digestive; Griffin, Locust Grove, Forsyth (GA, GA, GA); On-site; USD 21,000 - 28,000; Full time

Job summary

United Digestive in Griffin, GA is seeking a Front Desk Representative to support patient flow, billing, and coordination of visits. You will greet patients, process payments, and manage check-in/out while ensuring HIPAA compliance and accurate charting.

The role requires 2–3 years in a specialty clinic (GI preferred) and proficiency with Greenway and Microsoft Office in a fast-paced environment.

Qualifications

• High School Diploma or GED required; CMA preferred.
• 2-3 years of specialty clinic experience, gastroenterology preferred.
• Front Desk representative must be computer literate and able to operate Greenway and Microsoft Office.

Responsibilities

• Greets patients and visitors promptly and helpfully.
• Collects co-payments and outstanding balances; manages patient payments.
• Schedules and coordinates check-in/check-out and referrals.
• Maintains patient records and HIPAA compliance.
• Answers emails, voicemails, and patient calls promptly.

Skills

Customer service

HIPAA compliance

Communication skills

Computer literacy

Greenway

Education

High School diploma or GED

Certified Medical Assistant

Tools

Greenway

Microsoft Office

Job description

United Digestive in Griffin, GA is seeking a Front Desk Representative to support patient flow, billing, and coordination of visits. You will greet patients, process payments, and manage check-in/out while ensuring HIPAA compliance and accurate charting.

The role requires 2–3 years in a specialty clinic (GI preferred) and proficiency with Greenway and Microsoft Office in a fast-paced environment.