Patient Services Front Desk Specialist

United Digestive; Pooler (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

United Digestive in Pooler, GA is seeking a Front Desk Representative to assist physicians and management with patient care administration. You will greet patients, collect co-pays, update profiles, and coordinate check-in/check-out, while ensuring HIPAA compliance.

This role requires a High School Diploma or GED, 2–3 years gastroenterology front desk experience, and proficiency with Greenway and Microsoft Office.

Qualifications

• High school diploma or GED required; CMA preferred.
• 2–3 years gastroenterology front desk experience.
• Proficient with Greenway and Microsoft Office.

Responsibilities

• Greet patients and visitors promptly and professionally.
• Manage check-in/check-out and scheduling processes.
• Collect co-pays and manage patient accounts and balances.
• Maintain HIPAA compliance and patient confidentiality.
• Coordinate with clinical staff and physicians as directed.
• Prepare charts and release forms as needed for visits.
• Answer emails/voicemails and respond to patient inquiries.

Skills

Customer service

HIPAA compliance

Communication skills

Computer literacy

Multitasking

Education

High School Diploma or GED

Certified Medical Assistant preferred

Tools

Greenway EHR

Microsoft Office

Job description

United Digestive in Pooler, GA is seeking a Front Desk Representative to assist physicians and management with patient care administration. You will greet patients, collect co-pays, update profiles, and coordinate check-in/check-out, while ensuring HIPAA compliance.

This role requires a High School Diploma or GED, 2–3 years gastroenterology front desk experience, and proficiency with Greenway and Microsoft Office.