Warm Front Desk Coordinator — Estate Planning Firm

Elevated Estate Planning, P.S.; Spokane (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Dental insurance

Life insurance

Paid holidays

Bonus potential

Job summary

Elevated Estate Planning, P.S. seeks a receptionist to be the friendly first contact for clients. You will manage inquiries, schedule appointments, and support attorneys with administrative tasks in a warm, professional setting.

The ideal candidate has strong communication, organization, and a genuine commitment to outstanding client service, with experience in reception or customer service and proficiency in Microsoft Office.

Qualifications

• High School Diploma or equivalent required.
• Prior receptionist or customer service experience required.
• Legal or administrative experience a plus.
• Microsoft Office experience required.

Responsibilities

• Answer incoming calls, texts, emails, and in-person inquiries with warmth and professionalism.
• Greet clients and visitors and create a welcoming experience.
• Schedule and manage appointments and coordinate with team members.
• Route inquiries to the appropriate team member.
• Provide exceptional client service while maintaining a calm, organized front desk.
• Process client payments and assist with client records and files.
• Send appointment reminders by phone and text.
• Maintain a clean, organized, and professional reception area.
• Provide administrative support to attorneys and team members.
• Contribute to a positive, supportive, and team-focused office culture.

Skills

Customer service

Communication

Organizational skills

Multitasking

Professional demeanor

Discretion

Education

High School Diploma

Tools

Microsoft Office

Job description

Elevated Estate Planning, P.S. seeks a receptionist to be the friendly first contact for clients. You will manage inquiries, schedule appointments, and support attorneys with administrative tasks in a warm, professional setting.

The ideal candidate has strong communication, organization, and a genuine commitment to outstanding client service, with experience in reception or customer service and proficiency in Microsoft Office.