Warehouse Technical Trainer & Safety Coach

Performance Team; Groveport (OH); On-site; USD 68,000 - 72,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible

And more!

Job summary

Performance Team in the United States is seeking a Technical Trainer to prepare associates for safe, accurate, and confident performance in live operations. The role delivers approved content, hands-on learning, systems training, cross-training, and refresher training under the site training leadership.

The position emphasizes readiness observations, coaching, and consistent execution of SOPs, with responsibilities across classroom and floor-based delivery, safety practices, and continuous

Qualifications

• Bilingual English-Spanish preferred; additional languages are welcome.
• Comfort explaining tasks clearly and coaching others one-on-one or in small groups.
• Willingness to lead classroom and hands-on training sessions with support from the training team.
• Familiarity with warehouse, distribution, or fulfillment work.
• Care and consistency when completing training records, learner setup, and access documentation.
• Practical judgment when observing whether an associate is ready for operational work.
• Willingness to learn new systems, processes, and operational requirements.
• Strong computer skills and ability to work across multiple web-based and Windows-based applications and systems.

Responsibilities

• Deliver approved training for new and existing associates through classroom instruction, demonstrations, guided practice, floor-based learning, hands-on training, and other approved delivery methods.
• Create a supportive learning environment where associates can practice tasks, ask questions, receive coaching, and demonstrate readiness before moving into live operations.
• Deliver training using current approved Standard Operating Procedures, Work Instructions, and training materials.
• Deliver refresher and targeted retraining in response to process changes, performance gaps, audit findings, quality concerns, safety observations, or operational needs.
• Reinforce approved training standards through follow-up observations, coaching, and targeted support.
• Share recurring performance or knowledge gaps with the site training leadership team to support follow-up action and training adjustments.
• Maintain practical system and process knowledge to answer learner questions, recognize common errors, and provide effective coaching during training.
• Escalate system, access, or process issues to the site training leadership team for follow-up.
• Embed approved safe work practices into classroom instruction, hands-on learning, and operational practice.
• Escalate observed unsafe behaviors or unclear safety requirements to the site training leadership team.
• Conduct practical readiness observations based on established training and operational standards.
• Evaluate task execution, knowledge application, safe work practices, and demonstrated readiness.
• Provide clear coaching and feedback when associates do not yet meet training expectations.
• Escalate readiness concerns and follow-up actions to the site training leadership team.
• Prepare classrooms, equipment, devices, materials, and learner resources before scheduled sessions.
• Maintain an organized, professional, and learner-ready Training Center environment.
• Support scheduling, attendance management, and material preparation for training activities.
• Support learner setup, including ULM profiles, YubiKey assignment tracking, and access readiness documentation.
• Monitor training equipment and supplies and communicate replenishment or maintenance needs.
• Identify gaps between approved training content and practices observed in live operations, and elevate them to the site training leadership team.
• Share learner feedback, observations, and lessons learned with the site training leadership team and other trainers.
• Suggest practical improvements to training delivery, activities, and learner support.
• Support training updates, startup activity, and network initiatives at other sites when assigned.

Job description

Performance Team in the United States is seeking a Technical Trainer to prepare associates for safe, accurate, and confident performance in live operations. The role delivers approved content, hands-on learning, systems training, cross-training, and refresher training under the site training leadership.

The position emphasizes readiness observations, coaching, and consistent execution of SOPs, with responsibilities across classroom and floor-based delivery, safety practices, and continuous