Warehouse Technical Trainer — Training & Readiness Expert

Maersk Logistics & Services USA Inc.; United States; On-site; USD 68,000 - 72,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible

And more!

Job summary

Maersk Logistics & Services USA Inc. is seeking a Technical Trainer to prepare associates for safe, accurate, and confident performance in live operations.

You will deliver training content, hands-on learning, system training, cross-training, and refresher training under the site leadership team to ensure readiness. The role emphasizes adherence to approved SOPs, work instructions, and training materials, with a focus on safety, readiness observations, and continuous improvement across the

Qualifications

• Deliver approved training for new and existing associates through classroom instruction, demonstrations, guided practice, floor-based learning, hands-on training, and other approved delivery methods.
• Deliver refresher and targeted retraining in response to process changes, performance gaps, audit findings, quality concerns, safety observations, or operational needs.
• Share recurring performance or knowledge gaps with the site training leadership team to support follow-up action and training adjustments.
• Maintain practical system and process knowledge to answer learner questions, recognize common errors, and provide effective coaching during training.

Responsibilities

• Deliver approved training for new and existing associates through classroom instruction, demonstrations, guided practice, floor-based learning, hands-on training, and other approved delivery methods.
• Create a supportive learning environment where associates can practice tasks, ask questions, receive coaching, and demonstrate readiness before moving into live operations.
• Deliver training using current approved Standard Operating Procedures, Work Instructions, and training materials.
• Deliver refresher and targeted retraining in response to process changes, performance gaps, audit findings, quality concerns, safety observations, or operational needs.
• Reinforce approved training standards through follow-up observations, coaching, and targeted support.
• Share recurring performance or knowledge gaps with the site training leadership team to support follow-up action and training adjustments.
• Maintain practical system and process knowledge to answer learner questions, recognize common errors, and provide effective coaching during training.
• Escalate system, access, or process issues to the site training leadership team for follow-up.
• Embed approved safe work practices into classroom instruction, hands-on learning, and operational practice.
• Escalate observed unsafe behaviors or unclear safety requirements to the site training leadership team.
• Conduct practical readiness observations based on established training and operational standards.
• Evaluate task execution, knowledge application, safe work practices, and demonstrated readiness.
• Provide clear coaching and feedback when associates do not yet meet training expectations.
• Escalate readiness concerns and follow-up actions to the site training leadership team.
• Prepare classrooms, equipment, devices, materials, and learner resources before scheduled sessions.
• Maintain an organized, professional, and learner-ready Training Center environment.
• Support scheduling, attendance management, and material preparation for training activities.
• Support learner setup, including ULM profiles, YubiKey assignment tracking, and access readiness documentation.
• Monitor training equipment and supplies and communicate replenishment or maintenance needs.
• Identify gaps between approved training content and practices observed in live operations, and escalate them to the site training leadership team.
• Share learner feedback, observations, and lessons learned with the site training leadership team and other trainers.
• Suggest practical improvements to training delivery, activities, and learner support.
• Support training updates, startup activity, and network initiatives at other sites when assigned.

Job description

Maersk Logistics & Services USA Inc. is seeking a Technical Trainer to prepare associates for safe, accurate, and confident performance in live operations.

You will deliver training content, hands-on learning, system training, cross-training, and refresher training under the site leadership team to ensure readiness. The role emphasizes adherence to approved SOPs, work instructions, and training materials, with a focus on safety, readiness observations, and continuous improvement across the