Warehouse Team Lead - Drive SLA Success & Team Growth

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Indiana (PA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Job summary

URBN is seeking a Group Lead at the Indiana, PA site to guide warehouse associates and ensure timely, accurate operations. This role emphasizes leadership, problem-solving, and adherence to standard operating procedures to maintain quality and efficiency.

You will manage daily tasks, develop staff, and collaborate with cross-functional teams to resolve issues and optimize workflow at this location.

Qualifications

• 18 years or older and HS diploma or GED.
• 1–2 years of leadership or team coordination experience.
• Ability to work under pressure and meet deadlines.
• Strong attendance and willingness to overtime.
• Clear verbal and written communication.

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote and sustain an efficient workflow within the department.
• Oversee the quality of production activities.
• Audit department processes to ensure SOP adherence.
• Interact with management to resolve issues affecting operations.

Skills

Leadership

Team building

Organizational skills

Problem solving

Communication

Time management

Education

High school diploma or GED

Job description

URBN is seeking a Group Lead at the Indiana, PA site to guide warehouse associates and ensure timely, accurate operations. This role emphasizes leadership, problem-solving, and adherence to standard operating procedures to maintain quality and efficiency.

You will manage daily tasks, develop staff, and collaborate with cross-functional teams to resolve issues and optimize workflow at this location.