URBN Warehouse Group Lead

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Indiana (PA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Job summary

URBN is seeking a Group Lead at the Indiana, PA site to guide warehouse associates and ensure timely, accurate operations. This role emphasizes leadership, problem-solving, and adherence to standard operating procedures to maintain quality and efficiency.

You will manage daily tasks, develop staff, and collaborate with cross-functional teams to resolve issues and optimize workflow at this location.

Qualifications

• 18 years or older and HS diploma or GED.
• 1–2 years of leadership or team coordination experience.
• Ability to work under pressure and meet deadlines.
• Strong attendance and willingness to overtime.
• Clear verbal and written communication.

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote and sustain an efficient workflow within the department.
• Oversee the quality of production activities.
• Audit department processes to ensure SOP adherence.
• Interact with management to resolve issues affecting operations.

Skills

Leadership

Team building

Organizational skills

Problem solving

Communication

Time management

Education

High school diploma or GED

Job description

This position is located at 501 Windy Ridge Rd, Indiana, Pennsylvania, 15701 United States.

Role Summary

A Group Lead is a motivated team player with exceptional organizational skills, a positive attitude, and the ability to thrive in a goal-oriented, multitasking environment with attention to detail. They should have a basic understanding of Warehouse Operations and demonstrate problem-solving abilities. A successful Group Lead is flexible to accept new and diverse assignments. They possess excellent verbal and written communication skills.

Role Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Role Qualifications

• Must be 18 years or older
• High school degree or GED required
• 1 to 2 years of equivalent job experience; team building and leadership skills
• Works well under pressure and time constraints, dependable and with a sense of urgency
• Excellent organizational and efficiency skills
• Ability to define problems, collect data, establish facts, and draw conclusions
• Able to work with minimal supervision
• Maintain acceptable attendanceand must be able to work overtime as required
• Comprehend and follow work instructions to meet productivity and quality standards

Physical Requirements

• Stand and walk throughout a shift
• Climb, balance, kneel, crouch, or crawl for extended periods
• Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds
• Operate warehouse equipment safely as required for the position (i.e. pallet jack, box cutter, carts) which requires coordinated movements

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.