Warehouse Team Lead: Drive Operations & Quality

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Reno (NV); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Job summary

This role is based at 12055 Moya Blvd, Reno, NV 89506, United States. A Group Lead will supervise warehouse associates, maintain SLAs, and act as the subject-matter expert for the area. Schedule is Sunday–Wednesday, 6:00am–4:30pm, with focus on safety, efficiency, and quality in daily operations.

The candidate should have 1–2 years of leadership experience, strong organizational skills, and the ability to work with minimal supervision while resolving issues across teams.

Qualifications

• Must be 18 years or older.
• High school degree or GED required.
• 1 to 2 years of equivalent job experience; team building and leadership skills.
• Works well under pressure and time constraints, dependable and with a sense of urgency.
• Excellent organizational and efficiency skills.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Able to work with minimal supervision.
• Maintain acceptable attendance and must be able to work overtime as required.
• Comprehend and follow work instructions to meet productivity and quality standards.

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Skills

Leadership

Time management

Problem solving

Attention to detail

Communication

Independent worker

Education

High school diploma or GED

Job description

This role is based at 12055 Moya Blvd, Reno, NV 89506, United States. A Group Lead will supervise warehouse associates, maintain SLAs, and act as the subject-matter expert for the area. Schedule is Sunday–Wednesday, 6:00am–4:30pm, with focus on safety, efficiency, and quality in daily operations.

The candidate should have 1–2 years of leadership experience, strong organizational skills, and the ability to work with minimal supervision while resolving issues across teams.