Warehouse Supervisor & Process Optimizer

SwiftX; Louisville (KY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

PTO days

Paid sick leave

Paid holidays

401K matching

Health/Dental/Vision insurance

Job summary

SwiftX in Louisville, KY is seeking a Warehouse Supervisor/Specialist to lead DSP operations from 5:30AM to 2PM. You will supervise delivery partners, enforce QA protocols, and drive performance improvements while coordinating local warehouse activities in a fast-paced setting.

The role requires a Bachelor's degree and at least 1 year in last-mile/3PL warehousing, with strong leadership, analytical, and decision-making abilities; Mandarin bilingual is required.

Qualifications

• Bachelor's degree or equivalent required.
• Mandarin bilingual required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experience.
• Strong leadership, analytical, and decision-making skills.

Responsibilities

• Supervise DSP operations and ensure compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pick ups.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.

Skills

Leadership

Analytical thinking

Decision making

Under pressure

Mandarin bilingual

Education

Bachelor's degree

Job description

SwiftX in Louisville, KY is seeking a Warehouse Supervisor/Specialist to lead DSP operations from 5:30AM to 2PM. You will supervise delivery partners, enforce QA protocols, and drive performance improvements while coordinating local warehouse activities in a fast-paced setting.

The role requires a Bachelor's degree and at least 1 year in last-mile/3PL warehousing, with strong leadership, analytical, and decision-making abilities; Mandarin bilingual is required.