Warehouse Supervisor & Specialist — Lead Ops, QA, Training

SwiftX Inc.; Louisville (KY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

PTO days

Sick leave

Paid holidays

401K matching

Medical insurance

Dental & Vision

Job summary

SwiftX Inc. in Louisville, KY seeks a Warehouse Supervisor/Specialist to lead warehouse operations from 5:30AM to 2PM.

The role focuses on supervising DSPs, enforcing QA protocols, and driving continuous improvement while coordinating with internal teams and external partners. The position requires a Bachelor’s degree or equivalent with at least 1 year in last‑mile or 3PL warehousing, strong leadership and analytical skills, and the ability to perform under pressure in a fast‑paced environment.

Qualifications

• Bachelor’s degree or equivalent required; bilingual Mandarin required.
• Minimum 1 year in last‑mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision‑making skills.
• Able to perform under pressure in fast‑paced environments.

Responsibilities

• Supervise DSP operations, ensuring adherence to company standards.
• Develop and enforce QA protocols.
• Monitor performance and drive continuous improvement.
• Oversee third‑party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pickups.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical skills

Decision-making

Under pressure

Bilingual Mandarin

Education

Bachelor’s degree or equivalent

Job description

SwiftX Inc. in Louisville, KY seeks a Warehouse Supervisor/Specialist to lead warehouse operations from 5:30AM to 2PM.

The role focuses on supervising DSPs, enforcing QA protocols, and driving continuous improvement while coordinating with internal teams and external partners. The position requires a Bachelor’s degree or equivalent with at least 1 year in last‑mile or 3PL warehousing, strong leadership and analytical skills, and the ability to perform under pressure in a fast‑paced environment.