Warehouse Supervisor: DSP Oversight & Logistics Excellence

Swiftx Express; Hayward (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO days

Paid sick leave

Paid holidays

401K matching

Medical insurance 50%

Dental insurance 100%

Vision insurance 100%

Job summary

Swiftx Express is seeking a Warehouse Supervisor/Specialist to oversee DSP operations, enforce QA protocols, and drive improvements across a dynamic logistics network. The role includes leading cross-border shipments from China, managing budgets, and guiding KPIs through regular performance reviews.

The ideal candidate has a Bachelor's degree or equivalent, plus 1 year in last-mile or 3PL warehousing, with strong leadership, analytics, and decision-making abilities.

Qualifications

• Bachelor's degree or equivalent, bilingual Mandarin required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Supervise operations of DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate cross-border logistics from China to global markets.
• Lead budget management and team KPIs.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Manage in-house and outsourced vehicle resources.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical

Decision-making

Education

Bachelor's degree or equivalent

Job description

Swiftx Express is seeking a Warehouse Supervisor/Specialist to oversee DSP operations, enforce QA protocols, and drive improvements across a dynamic logistics network. The role includes leading cross-border shipments from China, managing budgets, and guiding KPIs through regular performance reviews.

The ideal candidate has a Bachelor's degree or equivalent, plus 1 year in last-mile or 3PL warehousing, with strong leadership, analytics, and decision-making abilities.