Warehouse Supervisor

Professional Alternatives; Houston (TX); On-site; USD 95,000 - 116,000; Full time

Benefits offered by this job

401K

PTO

Employee medical paid by company

Job summary

Professional Alternatives is seeking a Warehouse Manager to lead and optimize an in-office warehouse operation in Houston. You will drive best-in-class processes, supervise staff, and collaborate with CFO to meet shipping and revenue targets.

The role requires 5+ years in warehouse management, NetSuite and Office 365 proficiency, and strong leadership and organizational skills. In-office position with an actionable, performance-driven environment.

Qualifications

• 5+ years of experience in a warehouse management setting.
• NetSuite and Office 365 experience highly preferred.
• Understand NetSuite functions impacting shipping, receiving, service & warranty, inventory adjustments, and transfers.
• Strong leadership, decision making, and problem-solving skills.
• Highly organized and multitasker; customer service oriented.

Responsibilities

• Establish, implement and maintain best-in-class warehousing processes.
• Collaborate with customer service and sales to meet delivery dates.
• Assist CFO in achieving monthly revenue targets and shipping objectives.
• Analyze warehouse operations and implement process improvements.
• Minimize shipping, receiving, and service/warranty errors.
• Supervise warehouse staff to maximize efficiency and reduce downtime.
• Perform annual performance reviews for shipping/receiving personnel.
• Stay current on NetSuite upgrades and oversee training.
• Monitor NetSuite stock status and notify purchasing when stock is low.
• Plan, execute, and report year-end physical inventory and cycle counts.
• Resolve cycle count discrepancies and root causes.
• Work with carriers to fix shipping issues.
• Keep equipment and premises secure; maintain cleanliness.

Skills

Leadership

Communication

Organization

Multitasking

Customer service

Education

College preferred

Tools

NetSuite

Office 365

Job description

Warehouse Manager

Direct Hire; up to 105K

Duties:

• Establish, implement, and maintain best of class warehousing processes
• Partner with customer service and sales in order fulfillment and meeting customer delivery dates
• Work with CFO in achieving monthly revenue targets ensuring shipping objectives are fully met
• Critically analyze all warehouse functions, identifying areas for improvement and implementing process improvements
• Strive to minimize and eliminate all shipping, receiving, and service/warranty errors
• Ensure warehouse staff understand job responsibilities and properly supervise to maximize efficiency and minimize downtime
• Perform annual performance review of all shipping and receiving personnel including goal setting and measurement of goals to be followed up the next year
• Stay current on NetSuite software upgrades impacting warehouse personnel and oversee training
• Monitor NetSuite order fulfillments and back orders to ensure timely delivery of products to customers and meet/exceed stated goal of "100% by 4 p.m." shipment of orders written that day
• Run NetSuite "stock status" reports and physically monitor all inventory levels (including supplies and non-serialized inventory items); notify purchasing when stock is low
• Plan, execute, and report back to CFO regarding year-end physical inventory and cycle counts of critical inventory items
• Immediately resolve all cycle count discrepancies including identification and correction of root causes of count errors
• Work with common carriers (UPS, FedEx) to improve shipping process and track down/resolve shipping problems noted
• Keep warehouse equipment operational and warehouse premises secure; maintain a clean and well-organized warehouse at all times

Qualifications:

• College preferred, not required
• 5+ years of experience in a warehouse management setting
• Technology product and inventory helpful
• NetSuite and Office 365 experience HIGHLY preferred
• Understand NetSuite functions impacting warehouse personnel - shipping, receiving, service & warranty, inventory adjustments, and inventory transfers
• Leadership, decision making, and problem-solving skills
• Highly organized and a multitasker; proactive, resourceful, and customer service centric
• Strong interpersonal and communication skills; team oriented with a positive demeanor

Other Info:

• Reports to CFO
• Fully in office
• Stable, growing organization; collaborative working environment; family-oriented
• Benefits package including 401K and PTO; employee medical paid by company
• Exciting technology and service company