Warehouse Supervisor

Streakwave Wireless, Inc.; Cincinnati, Northern (OH, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401K with match

Vacation

Sick leave (PTO)

Employee Assistance Program

Corporate discount

Job summary

Streakwave Wireless, Inc. seeks a Warehouse Supervisor to lead daily warehouse operations, supervise Clerks, and stay hands-on with picking, packing, shipping, receiving, and inventory control in Cincinnati.

The role emphasizes productivity, safety, and SOP compliance, plus coaching employees and improving processes. Candidates should have warehouse leadership experience and be able to manage cycles counts and ERP systems.

Qualifications

• High school diploma or equivalent.
• Experience in warehouse, distribution, shipping, or logistics with leadership responsibilities.
• Strong leadership, coaching, and team development skills.
• Ability to prioritize work, manage multiple responsibilities, and make sound operational decisions.
• Strong attention to detail and commitment to inventory accuracy.
• Experience with ERP systems, warehouse management systems, and shipping software.
• Proficiency with Microsoft Office applications.
• Ability to perform physical warehouse duties.

Responsibilities

• Supervise daily warehouse shift to ensure productivity, accuracy, and on-time order fulfillment.
• Actively participate in picking, packing, shipping, receiving, and inventory handling.
• Assign daily work and adjust staffing based on needs.
• Verify order accuracy and shipping methods prior to shipment.
• Prepare shipping labels, packing lists, and documentation in company systems.
• Oversee receiving, stocking, movement, and cycle counts.
• Maintain accurate ERP and warehouse management records.
• Coach and develop Warehouse Clerks; conduct evaluations and discipline as needed.
• Identify issues and escalate to Operations Manager when necessary.
• Ensure safety and compliance with SOPs and certification requirements.
• Communicate staffing, performance, inventory, and customer impact to leadership.
• Support peak periods with coverage adjustments.

Skills

Leadership

Coaching

Team development

Prioritization

Inventory accuracy

Attention to detail

Communication

Decision making

Education

High school diploma or equivalent

Tools

ERP systems

Warehouse Management Systems

Shipping software

Microsoft Office

Job description

Warehouse Supervisor

About This Role

The Warehouse Supervisor is responsible for leading the day-to-day operations of an assigned warehouse shift, including order fulfillment, receiving, shipping, inventory control, and warehouse organization. This role provides direct supervision to Warehouse Clerks while remaining actively engaged in hands‑on warehouse operations alongside the team. The Warehouse Supervisor is responsible for ensuring productivity, inventory accuracy, safety, and compliance with company policies and standard operating procedures while developing employees and maintaining a high-performing warehouse operation.

Key Responsibilities

• Supervise the daily operations of an assigned warehouse shift to ensure productivity, accuracy, and timely order fulfillment.
• Lead by example by actively participating in picking, packing, shipping, receiving, inventory handling, and other warehouse activities.
• Assign daily work, adjust staffing priorities based on operational needs, and monitor workflow throughout the shift.
• Verify order accuracy, including part numbers, quantities, and shipping methods, prior to shipment.
• Ensure shipping labels, packing lists, and required documentation are prepared accurately using company systems.
• Oversee receiving, inspection, stocking, replenishment, and inventory movement activities.
• Maintain accurate inventory transactions within ERP and warehouse management systems.
• Lead cycle counts, physical inventories, inventory investigations, and corrective actions for discrepancies.
• Identify operational issues and implement corrective actions while escalating significant concerns to the Operations Manager when appropriate.
• Train, coach, and develop Warehouse Clerks on company policies, standard operating procedures, safety requirements, and best practices.
• Conduct performance evaluations and participate in employee coaching, counseling, and corrective action processes.
• Provide recommendations regarding staffing, scheduling, employee development, and operational improvements.
• Ensure compliance with company safety policies, warehouse procedures, and equipment certification requirements.
• Operate warehouse equipment, including forklifts, pallet jacks, and order pickers, only after receiving company certification, and ensure employees meet certification requirements before operating powered equipment.
• Maintain a clean, organized, and safe warehouse environment.
• Maintain accurate and audit‑ready operational documentation.
• Communicate effectively with Operations leadership regarding staffing, operational performance, inventory issues, safety concerns, and customer service impacts.
• Support operational coverage during peak business periods and adjust staffing or workflows as needed.
• Perform other duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• Previous warehouse, distribution, shipping, or logistics experience with demonstrated leadership or supervisory responsibilities.
• Strong leadership, coaching, and team development skills.
• Ability to prioritize work, manage multiple responsibilities, and make sound operational decisions.
• Strong attention to detail and commitment to inventory accuracy.
• Experience with ERP systems, warehouse management systems, and shipping software.
• Proficiency with Microsoft Office applications.
• Ability to perform physical warehouse duties throughout the workday.

Preferred Qualifications

• Previous supervisory experience in a warehouse, distribution, or logistics environment.
• Experience with parcel and freight carriers, including UPS, FedEx, DHL, and LTL freight.
• Experience leading inventory control activities, cycle counts, and physical inventories.
• Previous certification or experience operating forklifts or other powered warehouse equipment.
• Experience implementing or maintaining warehouse standard operating procedures.

Physical Requirements

• Ability to work in a warehouse environment with prolonged standing, walking, bending, reaching, climbing, and lifting.
• Ability to safely lift, push, pull, and carry materials weighing up to 50 pounds; heavier items require team lifting or mechanical assistance.
• Ability to safely operate forklifts, pallet jacks, order pickers, and other warehouse equipment after company certification.
• Ability to work in varying warehouse temperatures, noise levels, and environmental conditions.
• Ability to travel occasionally to other company locations for meetings, training, or operational support.
• Ability to work flexible schedules and extended hours as business needs require.
• Ability to communicate effectively with employees, leadership, vendors, and other departments.

Benefits

- Eligible for Medical, Dental, Vision, Life Insurance, and Long-Term Disability on the 1st of the month following 30 days of service.- Eligible for 401K with match on the 1st of the month following 90 days of service. - Vacation, Sick PTO - Employee Assistance Programs and Corp. Discount Programs are also available.