Warehouse Specialist - BWI

Swiftx Express; Hyattsville (MD); Presencial; USD 70.000 - 95.000; Tempo integral

Benefícios oferecidos por esta vaga

PTO days

Paid sick leave

Paid holidays

401K matching up to 2%

Medical insurance

Dental and vision insurance

Resumo da vaga

Swiftx Express in Hyattsville, MD, seeks an experienced operations leader to oversee DSPs, staffing agencies, and warehouse activities. The role emphasizes quality assurance, performance monitoring, and cross‑functional coordination to maintain service levels in a dynamic last‑mile environment.

The ideal candidate holds a Bachelor's degree, is fluent in Mandarin, and thrives under pressure, with strong leadership and analytical decision‑making skills.

Qualificações

• Bachelor's degree or equivalent is required.
• Bilingual Mandarin is required.
• Applicants should have strong leadership and analytical skills.

Responsabilidades

• Oversee operations of DSPs and staffing agencies to ensure standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Conhecimentos

Leadership

Analytical

Decision making

Bilingual Mandarin

Under pressure

Formação

Bachelor's degree or equivalent

Descrição da vaga

**Key Responsibilities:**

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Experience in last-mile or 3PL warehousing and logistics related preferred but not required.
• Strong leadership, analytical, and decision‑making skills.
• Able to perform under pressure in fast‑paced environments.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on‑the‑job training provided through a rotational approach

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance