Warehouse Specialist - BWI

SwiftX Inc.; Hyattsville (MD); Presencial; USD 65.000 - 95.000; Tempo integral

Benefícios oferecidos por esta vaga

PTO days

Paid sick leave

Paid holidays

401K match

Medical/dental/vision

Resumo da vaga

SwiftX Inc. in Hyattsville, MD is seeking an Operations Manager to oversee DSPs, staffing agencies, and warehouse activities, ensuring adherence to company standards and timely delivery.

You will develop QA protocols, monitor performance, recruit DSPs, design training, lead regional fleet operations, and drive continuous improvement while coordinating with internal teams and partners. Strong leadership, analytical, and decision‑making skills are required, with bilingual Mandarin preferred.

Qualificações

• Bachelor’s degree or equivalent required; bilingual Mandarin required.
• Experience in last-mile or 3PL warehousing and logistics preferred but not required.
• Strong leadership, analytical, and decision‑making skills.
• Ability to perform under pressure in fast‑paced environments.

Responsabilidades

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Conhecimentos

Leadership

Analytical thinking

Decision making

Bilingual Mandarin

Formação

Bachelor’s degree or equivalent

Descrição da vaga

**Key Responsibilities:**

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Experience in last-mile or 3PL warehousing and logistics related preferred but not required.
• Strong leadership, analytical, and decision‑making skills.
• Able to perform under pressure in fast‑paced environments.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on‑the‑job training provided through a rotational approach

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance