Warehouse Specialist/Supervisor - DFW

SwiftX Inc.; Dallas (TX); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Bonus

7 PTO days

Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

Medical insurance, Dental and Vision

Job summary

SwiftX Inc. is seeking an experienced operations supervisor in Dallas, TX to oversee DSPs and warehouse staff, enforce QA protocols, and drive performance.

You will monitor operations, coordinate logistics between warehouses, and lead cost control and budget management while guiding a team through onboarding, training, and continuous improvement. The role requires a Bachelor's degree or equivalent and bilingual Mandarin, with at least 1 year in last-mile or 3PL warehousing.

Qualifications

• Bachelor's degree or equivalent, bilingual Mandarin required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Supervise operations of DSPs and warehouse staff to ensure standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Coordinate logistics between warehouses and partners.
• Lead budget management and team KPIs.
• Recruit DSPs and onboarding; design training to improve service quality.
• Oversee fleet operations and cost control.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical

Decision making

Communication

Training

Education

Bachelor's degree or equivalent

Job description

Key Responsibilities:

• Supervise and assist operations of DSPs and warehouse staffs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Coordinate logistics between warehouse to warehouse
• Lead budget management and team KPIs.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs/Staffing Agencies and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Manage in-house and outsourced vehicle resources.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Bachelor's degree or equivalent, bilingual Mandarin required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach

• 20-23/hour +Bonus
• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance