Warehouse Specialist - HVN

SwiftX; North Haven (CT); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

Medical insurance 50%

Dental and Vision Insurance 100%

Job summary

SwiftX is seeking a dynamic Operations Supervisor to oversee DSPs, warehousing, and regional fleet activities. You will enforce quality assurance, monitor performance, and drive continuous improvements across fast-paced logistics operations.

The role requires a Bachelor's degree or equivalent, leadership strengths, and the ability to perform under pressure. On-the-job training will be provided through rotation; benefit packages are included.

Qualifications

• Bachelor's degree or equivalent required.

Responsibilities

• Oversee DSPs and staffing agency operations.
• Develop and enforce QA protocols.
• Monitor performance and drive improvements.
• Oversee warehouse activities for consistency.
• Conduct daily control meetings and performance reviews.
• Recruit DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations and cost control.
• Optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical skills

Decision making

Under pressure

Bilingual Mandarin

Education

Bachelor's degree

Job description

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards
• Develop and enforce quality assurance protocols
• Monitor performance and drive continuous improvement
• Oversee warehouse activities for consistency and reliability
• Conduct daily control meetings and performance reviews
• Recruit qualified DSPs and provide onboarding
• Design training to improve service quality
• Oversee regional fleet operations, task distribution, and cost control
• Continuously optimize collection models and processes
• Coordinate with internal teams and external partners
• Handle daily operations and emergency responses

Requirements

• Bachelor's degree or equivalent, bilingual Mandarin required
• Experience in last-mile or 3PL warehousing and logistics related preferred but not required
• Strong leadership, analytical, and decision-making skills
• Able to perform under pressure in fast-paced environments

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law.

We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach.

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance