Warehouse Ops Manager - KPI-Driven & Customer-Focused

Allen Distribution; Allentown (Lehigh County); On-site; USD 95,000 - 130,000; Full time

Job summary

Allen Distribution is seeking an Operations Manager I to lead our warehouse team in Allentown. This role focuses on directing people, materials, and costs to meet company goals while ensuring high levels of customer service and safety.

Responsibilities include enforcing SOPs, managing safety audits, coordinating training, and driving continuous improvement to optimize operations and profitability.

Qualifications

• Experience leading warehouse teams.
• Strong understanding of warehouse safety.
• Ability to manage costs and drive efficiency.

Responsibilities

• Manage people, materials, and costs in the warehouse.
• Oversee customer service and satisfaction.
• Ensure safety and compliance with SOPs and policies.
• Lead continuous improvement initiatives and audits.
• Coordinate training and performance reviews.

Skills

Warehouse operations

Leadership

Cost control

Customer service

Safety management

Team motivation

Tools

WMS

Hoist machinery

Job description

Allen Distribution is seeking an Operations Manager I to lead our warehouse team in Allentown. This role focuses on directing people, materials, and costs to meet company goals while ensuring high levels of customer service and safety.

Responsibilities include enforcing SOPs, managing safety audits, coordinating training, and driving continuous improvement to optimize operations and profitability.