Warehouse Operations Lead: Team, Quality & Efficiency

Allen Distribution; Carlisle (Cumberland County); On-site; USD 65,000 - 90,000; Full time

Job summary

Allen Distribution is seeking an Operations Supervisor in Carlisle, PA to lead the warehouse team, manage materials, customer service and costs in line with policies and goals.

The role requires experience in warehouse operations, knowledge of WMS, and a strong focus on safety, quality and meeting customer contract requirements. This exempt, full-time position emphasizes leadership and continuous improvement.

Qualifications

• Experience with food safety concepts or willingness to undergo training.
• Strong team leadership and motivation capabilities.
• Working knowledge of warehouse operations and WMS.

Responsibilities

• Monitor and ensure operational metrics are achieved.
• Ensure SOP and customer work instructions are followed by assigned department.
• Understand customer contract requirements.
• Plan the workflow and labor to achieve customer expectations.
• Meet or exceed shipping accuracy of 99.9%.
• Ensure all paper work and data entry is completed by 9am the next day and end of billing period by end of day.
• Ensure all information sent out of the department is accurate and any errors are tracked.
• Perform cycle counts as detailed by the company or the customer and record system entries.
• Communicate all aspects of the operation to the Operations Manager, including weekly report space utilization/layout.
• Participate in daily communications with Management Team.

Skills

Team leadership

Customer relationship

Warehouse operations

WMS knowledge

Safety awareness

Job description

Allen Distribution is seeking an Operations Supervisor in Carlisle, PA to lead the warehouse team, manage materials, customer service and costs in line with policies and goals.

The role requires experience in warehouse operations, knowledge of WMS, and a strong focus on safety, quality and meeting customer contract requirements. This exempt, full-time position emphasizes leadership and continuous improvement.