Warehouse Operations Supervisor I: Productivity & Coaching

Advantage Media Services LLC; United States; On-site; USD 52,000 - 78,000; Full time

Job summary

Advantage Media Services LLC is seeking a Warehouse Operations Supervisor to oversee Receiving, Pick and Pack, Order Verification, Shipping, Returns and staffing, ensuring efficient workflow and productivity.

This role emphasizes strategic planning, policy enforcement, coaching and safety training, while maintaining SLA compliance and driving continuous improvements in cost, quality and operations.

You will lead, mentor the team and partner with management to optimize processes and performance.

Qualifications

• Experience: A minimum of 2 years of supervisory experience in a warehouse environment is required.
• Interpersonal Skills: Demonstrated ability to build strong relationships and foster collaboration among team members.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to deliver compelling presentations to all levels of the organization.
• Critical Thinking: Strong analytical and problem-solving abilities, with a proven track record of developing and implementing effective processes.
• Team Orientation: Must be a dedicated team player, capable of teaching, coaching, and motivating others to achieve their best performance.
• Language Proficiency: Bilingual in English and Spanish is preferred, but not mandatory.
• Education: High school diploma or equivalent is required.

Responsibilities

• Oversee all warehouse operations, implementing and enhancing operational practices to drive significant improvements in productivity, quality, and profitability across the organization.
• Engage in the strategic planning process to align operational goals with business objectives.
• Identify, analyze, and resolve operational challenges to ensure seamless workflow.
• Manage all aspects of inbound and outbound transportation to optimize logistics efficiency.
• Develop and enforce policies and procedures across all departments to maintain operational consistency and compliance.
• Lead safety training initiatives and establish guidelines to promote a safe working environment.
• Collaborate with the Operations Manager to coordinate warehouse schedules and streamline operations.
• Supervise warehouse personnel and activities to ensure adherence to client SLAs.
• Assess employee performance, providing recommendations for promotions and merit increases based on evaluations.
• Perform additional duties as assigned to support overall warehouse operations and business objectives.

Skills

Supervisory experience

Interpersonal skills

Verbal & written communication

Critical thinking

Team orientation

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Advantage Media Services LLC is seeking a Warehouse Operations Supervisor to oversee Receiving, Pick and Pack, Order Verification, Shipping, Returns and staffing, ensuring efficient workflow and productivity.

This role emphasizes strategic planning, policy enforcement, coaching and safety training, while maintaining SLA compliance and driving continuous improvements in cost, quality and operations.

You will lead, mentor the team and partner with management to optimize processes and performance.