Warehouse Operations Supervisor – Bonus Eligible

Penske Logistics LLC; Lawrenceville (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Penske Logistics LLC in Lawrenceville, GA is seeking an Operations Supervisor to lead a team of hourly associates, coordinate loading, unloading, cross-docking and customer service, and drive daily execution in alignment with cost objectives. You will supervise schedules, monitor attendance and productivity, and make coaching decisions.

The role emphasizes safety, process improvement, and meeting client goals with strong communication and ownership.

Qualifications

• 2 - 4 years related functional experience.
• High School Diploma or equivalent required.
• Bachelor's Degree preferred.
• Strong written/oral communication skills and the ability to actively listen are required.
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required.
• Must demonstrate ownership & responsibility to run the operation with a sense of urgency.
• Must have ability to connect and build rapport/relationships with associates and external customers at all levels.
• Must have ability to work efficiently with time management and organizational skills.
• Ability to manage through a problem and think and make decisions independently.
• Ability to drive process improvement and lead change.
• Experience with inventory management system preferred.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Responsibilities

• Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives.
• Establish and sustain that performance standards are communicated that are specific and measurable.
• Interview hourly associates and provide recommendations for hire.
• Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates.
• Motivate and engage associates by focusing on team accomplishments and recognition.
• Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control.
• Conduct team meetings.
• Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations. Assist in new associate training.
• Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift.
• Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution.
• Complete all necessary records and reports in a timely and accurate fashion.
• Ensure compliance with financial policies and procedures such as, inventory accuracy and control, returns, damages, etc.
• Understand the relationship between decision-making and profitability.
• Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
• Ensure day-to-day management and associate activities are in alignment with the location safety strategy.
• Provide associates with communication, training, feedback, and direction to ensure safe performance.
• Ensure compliance with all applicable regulatory agencies and company policies and procedures.
• Conduct safety observations.
• Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily.
• Ensure the customer knows that we are committed to helping them meet their objectives.
• Determine areas that could benefit from Continuous Improvement efforts.
• Properly plan work assignments to ensure effective use of warehouse equipment.
• Work with hourly associates to ensure they understand safe and efficient operation of equipment.
• Work with vendors to ensure equipment is maintained.
• Other projects and tasks as assigned by the manager.

Skills

Leadership

Communication

Time management

Problem solving

Ownership

Relationship building

Microsoft Word

Excel

PowerPoint

Organizational skills

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Job description

Penske Logistics LLC in Lawrenceville, GA is seeking an Operations Supervisor to lead a team of hourly associates, coordinate loading, unloading, cross-docking and customer service, and drive daily execution in alignment with cost objectives. You will supervise schedules, monitor attendance and productivity, and make coaching decisions.

The role emphasizes safety, process improvement, and meeting client goals with strong communication and ownership.