Warehouse Operations Leader: People, Safety & Service

Hub Group; McDonough (GA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

EAP

Life & AD&D Insurance

Disability

Paid Time Off

Paid Holidays

Job summary

Hub Group is seeking a Warehouse & Customer Service Supervisor in McDonough, GA to support the Manager in day-to-day operations. You will plan, direct, train and motivate staff to meet productivity and service goals, while ensuring safety and compliance with OSHA and company policies.

You will oversee warehouse and customer service teams, monitor performance, manage labor costs, and maintain inventory accuracy, with a focus on 100% customer satisfaction and timely shipments.

Qualifications

• Four years distribution supervisory/management experience leading a staff of 10+ employees in operations of at least 60,000 sq. ft.
• Experience with WMS, metric-driven operations, labor and resource management.
• College degree not required.
• Ability to follow procedures and instructions.
• Be able to listen to employee’s needs and concerns and be able to motivate and create teams.
• Ability to read, write and communicate effectively.
• Ability to perform calculations involving adding, counting, subtracting, division and multiplication.
• Pass written and obstacle course for fork truck certification.

Responsibilities

• Plan, direct, train and implement warehouse and customer service employees to meet productivity and service goals for each customer.
• Supervises and coordinates activities of workers engaged in loading and unloading products from trucks and/or performing any handling or value added function for our customer.
• Make sure that every employee follows the work instructions of the bill of lading, receiver or any specific work instructions.
• Operate in compliance with federal, state, and local statutes, OSHA requirements and Federal Labor law and requirements.
• Develop and maintain a productive work team by hiring, training, motivating, apply sound communication, directing the work force in the most efficient way, praising, counseling, and discipline employees.
• Utilize the performance evaluation system for recommending promotions, wage increases, and terminations.
• Must have a productivity program in place and track all important job characteristics to evaluate employees properly.
• Must ensure equipment is in good working condition, properly maintained and safety equipment is used.

Skills

Leadership

Team motivation

Effective communication

Reading and writing

Numerical calculations

Procedural adherence

Forklift certification

Education

College degree not required

Tools

WMS

Job description

Hub Group is seeking a Warehouse & Customer Service Supervisor in McDonough, GA to support the Manager in day-to-day operations. You will plan, direct, train and motivate staff to meet productivity and service goals, while ensuring safety and compliance with OSHA and company policies.

You will oversee warehouse and customer service teams, monitor performance, manage labor costs, and maintain inventory accuracy, with a focus on 100% customer satisfaction and timely shipments.