Warehouse Operations Leader: KPI-Driven, P&L, Team Growth

MSCCN

Cowpens (SC)

On-site

USD 93,000 - 124,000

Full time

3 days ago

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Job summary

DHL Global Forwarding (DGF) seeks an experienced Warehouse Manager for our Dallas, TX facility. You will oversee safe, efficient inventory handling, drive KPI attainment, and lead a supervisory team to implement warehouse strategy across operations.

Responsibilities include coordinating warehousing solutions, cost control, and developing staff while ensuring regulatory compliance (TSA/CTPAT/DOT/Hazmat). This is an on-site leadership role with strong focus on performance and customer outcomes.

Qualifications

Minimum 5 years in Freight Forwarding Warehousing operations experience is required.
2+ years supervisory or management experience is required.
Experience with process improvement activities and initiatives required.
Experience with customer-facing responsibilities strongly preferred.
Understanding of TSA, C-TPAT, DOT and Hazmat regulations strongly preferred.
Unionized work experience a plus.
P&L/Budget/financial experience a plus.
SAP software experience a plus.
Strong ability to develop, coach, train, and mentor staff to success.
Demonstrated leadership ability to include driving KPIs, employee engagement / team building.

Responsibilities

Assumes responsibility for good working practices, safety, and security for customer inventory.
Participates in development and ensures implementation of warehouse operations strategy to provide smooth operations.
Provides customized solutions for customers in warehousing, inventory control & analysis, transportation, and technical support.
Responsible for the KPIs of the product and ensures budget targets are met.
Supervises staff, responsible for hiring, coaching, training, and developing subordinate staff.
Assigns work, sets completion dates, reviews work, and manages performance in accordance with policies.
Collaborates with senior management to deliver strategic business results and builds collaborative relationships across groups.
Drives Performance Improvement through active management and use of CIP tools.
Metric driven and drives team performance based on data.
Responsible to shape and adjust workflows based on business need.
P/L responsibility for the business unit, works to control costs and implement cost improvement measures.
Drives Productivity improvement measures with teams.
Responsible for root cause analysis and implementation of corrective measures to address and minimize recurring challenges.
Responsible to develop, maintain, and implement local operating procedures and work instructions.