Warehouse Operations Lead: Safety, KPIs & People Growth

DHL Supply Chain; Fort Smith (AR); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain is seeking an Operations Supervisor to lead a frontline team and drive efficient warehouse operations in a dynamic environment. You will coach staff, ensure safety protocols, monitor KPIs, and report on performance to leadership.

The role emphasizes inclusion, teamwork, and continuous improvement across over 500 facilities and 50,000 associates, with a business-casual culture and strong career development opportunities.

Qualifications

• Bachelor’s degree or equivalent experience.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Responsibilities

• Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Monitor KPIs and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Education

Bachelor’s degree or equivalent experience

Job description

DHL Supply Chain is seeking an Operations Supervisor to lead a frontline team and drive efficient warehouse operations in a dynamic environment. You will coach staff, ensure safety protocols, monitor KPIs, and report on performance to leadership.

The role emphasizes inclusion, teamwork, and continuous improvement across over 500 facilities and 50,000 associates, with a business-casual culture and strong career development opportunities.