Warehouse Operations Lead - Quality, KPIs & Cost Control

SwiftX Inc.; Aurora (CO); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

60k-70k + bonus

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and

Vision Insurance

Job summary

SwiftX Inc. in Colorado is seeking an operations leader to supervise DSPs and warehouse staff, develop quality assurance protocols, monitor performance, and oversee regional fleet operations.

The role requires a Bachelor's degree with Mandarin, 1 year in last-mile or 3PL warehousing, and strong leadership, analytical, and decision-making skills to drive cost control, budget management, and continuous improvement.

Qualifications

• Bachelor's degree or equivalent required with Mandarin bilingual ability.
• Minimum 1 year in last-mile or 3PL warehousing and logistics experiences.

Responsibilities

• Supervise and assist operations of DSPs and warehouse staffs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Coordinate logistics between warehouse to warehouse.
• Lead budget management and team KPIs.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs/Staffing Agencies and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Manage in-house and outsourced vehicle resources.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical thinking

Decision-making

Last-mile experience

3PL warehousing

Mandarin bilingual

Education

Bachelor's degree

Job description

SwiftX Inc. in Colorado is seeking an operations leader to supervise DSPs and warehouse staff, develop quality assurance protocols, monitor performance, and oversee regional fleet operations.

The role requires a Bachelor's degree with Mandarin, 1 year in last-mile or 3PL warehousing, and strong leadership, analytical, and decision-making skills to drive cost control, budget management, and continuous improvement.