Warehouse Operations Lead - KPI & Inventory Champion

Interstate-Moving-Relocation-Logistics; Virginia (MN); On-site; USD 54,000 - 64,000; Full time

Job summary

Interstate-Moving-Relocation-Logistics is seeking a Lead Service Associate in Dulles, VA to manage contracted services, oversee inventory, and drive KPI attainment. You will coordinate daily warehouse activities, mentor staff, and collaborate with customers and vendors to improve service levels.

The role emphasizes hands-on operations, training, and opportunities to enhance efficiency and profitability across multiple locations and provider networks.

Qualifications

• High School Diploma or GED required; Associate's degree preferred.
• 3+ years of experience in distribution, warehouse, logistics, supply chain, or operations environments.
• Experience with inventory management systems and operational reporting preferred.
• Forklift or powered industrial equipment certification preferred or ability to obtain upon hire.
• Ability to read and interpret English documents; effective written and verbal communication.

Responsibilities

• Coordinate daily warehouse activities with the facility supervisor and management team.
• Lead by coordinating, reviewing, and guiding team members; provide training.
• Use WMS to perform inbound/outbound operations, inventory control, and reporting.
• Utilize RF scanners to process inventory transactions and warehouse activities.
• Operate material handling equipment safely and efficiently.
• Ensure inventory accuracy and compliance with safety, quality, and standards.
• Identify opportunities to improve operational efficiency, profitability, and customer satisfaction.

Skills

Distribution operations

Warehouse operations

Logistics management

Inventory management

WMS proficiency

RF scanning

MHE operation

Leadership

Coaching

Customer service

Excel

Education

High School Diploma or GED

Associate's degree in Business, Supply Chain, Logistics, or related field (preferred)

Tools

Warehouse Management Systems (WMS)

RF scanners

Microsoft Excel

Job description

Interstate-Moving-Relocation-Logistics is seeking a Lead Service Associate in Dulles, VA to manage contracted services, oversee inventory, and drive KPI attainment. You will coordinate daily warehouse activities, mentor staff, and collaborate with customers and vendors to improve service levels.

The role emphasizes hands-on operations, training, and opportunities to enhance efficiency and profitability across multiple locations and provider networks.