Senior Logistics & Service Operations Specialist

Interstate-Moving-Relocation-Logistics; Virginia (MN); On-site; USD 45,000 - 50,000; Full time

Job summary

Interstate-Moving-Relocation-Logistics is seeking a Senior Service Associate in the Dulles, VA area to manage delivery of contracted services and ensure SLAs and KPIs are met. This role involves coordination with customers, vendors, and internal teams, overseeing inventory control, order fulfillment, staffing, safety, and compliance while providing guidance to junior staff and supporting annual planning.

Responsibilities include hands-on operations, staff development, and identifying efficiency

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• 3+ years in distribution, warehouse, logistics, or operations.
• Experience with inventory management systems and operational reporting preferred.

Responsibilities

• Meet or exceed SLAs and KPIs through service delivery.
• Coordinate with customers, vendors, and internal teams.
• Oversee inventory control, order processing, and supplier procurement.
• Develop process improvements for efficiency and quality.

Skills

Distribution knowledge

Warehouse operations

Inventory management

Order fulfillment

MS Office

Education

High School Diploma or GED

Associate degree in Business or Logistics

Tools

ERP systems

WMS software

Job description

Interstate-Moving-Relocation-Logistics is seeking a Senior Service Associate in the Dulles, VA area to manage delivery of contracted services and ensure SLAs and KPIs are met. This role involves coordination with customers, vendors, and internal teams, overseeing inventory control, order fulfillment, staffing, safety, and compliance while providing guidance to junior staff and supporting annual planning.

Responsibilities include hands-on operations, staff development, and identifying efficiency