Warehouse Operations Lead — DSP & 3PL Excellence

SwiftX; Hicksville (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

7 PTO days

Paid Sick Leave Days

Paid Holidays

Job summary

SwiftX is seeking an Operations Manager to oversee DSPs, staffing agencies such as sorters, and warehouse activities, ensuring compliance with company standards while driving efficiency. You will recruit qualified DSPs, design and deliver training, monitor performance, conduct daily control meetings, and implement QA protocols.

You’ll coordinate with internal teams, manage fleet operations, cost control, and emergency responses, with equal opportunity employment.

Qualifications

• Bachelor's degree or equivalent required.
• Experience in last-mile or 3PL warehousing and logistics is preferred but not required.
• Strong leadership, analytical and decision-making skills are essential.

Responsibilities

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical skills

Decision-making

Communication

Team management

Education

Bachelor's degree or equivalent

Job description

SwiftX is seeking an Operations Manager to oversee DSPs, staffing agencies such as sorters, and warehouse activities, ensuring compliance with company standards while driving efficiency. You will recruit qualified DSPs, design and deliver training, monitor performance, conduct daily control meetings, and implement QA protocols.

You’ll coordinate with internal teams, manage fleet operations, cost control, and emergency responses, with equal opportunity employment.