Warehouse Operations & Contractor Network Lead

Asian Rehabilitation Service, Inc.; Saint Paul (MN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays and PTO

Career development opportunities

Job summary

Allegro Home Delivery in St. Paul, MN is seeking a hands-on Warehouse Manager to oversee daily warehouse operations while building and managing the independent contractor delivery network.

You will balance inventory control, safety, and efficiency with contractor recruitment and coaching. The role requires 3+ years in warehouse leadership, experience coordinating with third-party drivers, and proficiency with warehouse management systems.

Qualifications

• 3+ years of warehouse management or lead experience.
• Experience recruiting, training, or managing independent contractors, delivery drivers, or field service teams strongly preferred.
• Proven track record in logistics or distribution operations.

Responsibilities

• Oversee daily warehouse operations including receiving, warehousing, distribution, and maintenance.
• Manage warehouse staff and establish optimal operational policies and procedures.
• Coordinate inbound/outbound shipments with tracking and documentation.
• Maintain inventory accuracy through cycle counts and physical inventories.
• Ensure efficient warehouse layout and space utilization.
• Uphold health, safety, hygiene, and security standards.
• Load and unload merchandise using appropriate equipment and tools.
• Perform receiving/scanning functions including serial number tracking.
• Handle fragile merchandise with proper care and documentation.
• Operate warehouse management systems and maintain accurate data entry.
• Manage vehicles and equipment maintenance.
• Recruit qualified independent contractors to meet delivery capacity needs.
• Onboard and train contractors on delivery protocols, customer service standards, and product handling requirements.
• Manage day-to-day contractor relationships including scheduling, route assignments, and performance monitoring.
• Ensure compliance with service level agreements and delivery quality standards.
• Resolve issues quickly including contractor performance concerns, customer complaints, and delivery challenges.
• Build and maintain strong working relationships with contractor network.
• Coordinate with contractors on vehicle requirements, equipment needs, and delivery logistics.
• Track and report on contractor performance metrics including on-time delivery, damage rates, and customer satisfaction.
• Conduct regular check-ins and provide ongoing coaching to improve delivery outcomes.

Skills

Warehouse management

Contractor management

Logistics operations

Staff leadership

Tools

Logiwa WMS

WMS software

Job description

Allegro Home Delivery in St. Paul, MN is seeking a hands-on Warehouse Manager to oversee daily warehouse operations while building and managing the independent contractor delivery network.

You will balance inventory control, safety, and efficiency with contractor recruitment and coaching. The role requires 3+ years in warehouse leadership, experience coordinating with third-party drivers, and proficiency with warehouse management systems.