Warehouse Operation Lead (Bilingual in Chinese)

YQN; Port Reading (NJ); On-site; USD 29,000 - 34,000; Full time

Job summary

YQN Logistics Co. in Port Reading, NJ is seeking a full-time onsite Logistics Supervisor to oversee a team, manage staffing, training, performance, and disciplinary actions, and ensure safe warehouse operations.

The role focuses on optimizing cross-border logistics, coordinating with multiple stakeholders, delivering outstanding customer service, and maintaining inventory integrity. A Bachelor’s in Supply Chain or related field and 1 year of small parcel/e-commerce experience are required, with

Qualifications

• Bachelor’s degree in Supply Chain, E‑Commerce, or related field is preferred.
• At least 1 year of small parcel/e-commerce outbound operations experience.
• Familiarity with WMS wave management and carrier integration.
• Leadership ability to reallocate staff to urgent tasks in real time.

Responsibilities

• Oversee a team of full-time employees including staffing, training, and performance management.
• Lead productivity initiatives and coaching to improve efficiency.
• Provide feedback and counsel as needed.
• Direct warehouse operations, ensure adherence to work instructions, workflow processes, and safety regulations.
• Manage work schedules and time-off with minimal disruption to operations.
• Generate reports for daily operations.
• Deliver superior customer service to stakeholders.
• Maintain facility security and inventory integrity.

Skills

Leadership

Bilingual EN/Mandarin

Education

Bachelor’s degree in Supply Chain / related

Tools

WMS wave management

Carrier integration

Job description

【Who we are】

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQNLINK. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.

【Responsibilities】

• Oversee a team of full-time employees, responsible for a wide array of tasks, including staffing, training, professional development, motivation, retention, and disciplinary actions up to termination.
• Propel workforce excellence by implementing progressive strategies in performance and productivity management.
• Provide consistent, equitable feedback, and offer coaching and counseling as necessary.
• Direct the operational activities within warehouse settings. This includes conducting operational meetings to ensure adherence to work instructions, workflow processes, and safety regulations.
• Oversee the accurate implementation of work schedules and ensure the quality completion of tasks.
• Administer the scheduling of employee time-offs, ensuring minimal disruption to business operations.
• Generate and distribute various reports essential for daily operations.
• Deliver superior customer service to both internal and external stakeholders.
• Maintain the security of the facility and uphold the integrity of the inventory.

【Qualifications】

• Educational Background: Bachelor’s Degree in Supply Chain, E-Commerce Management, or related field is preferred.
• Professional Experience: At least 1 year of experience in small parcel/e-commerce outbound operations (high SKU count, multi-client environment).
• Industry Expertise: Familiar with WMS wave management, carrier integration, and small parcel packaging standards.
• Leadership Skills: Fast decision-making under cut-off pressure; ability to re-allocate pickers to urgent waves in real time.
• Language Proficiency: Fluent in both English and Mandarin.

【Position Information】

• Job Type: Full-time, Onsite
• Work Location: Port Reading, NJ 07064
• Schedule: Monday to Friday, 08:30 AM ~ 05:00 PM (Overtime may occur based on work needs)
• Salary Range: $21.00 - $25.00 per hour (can be higher for good candidate)