Warehouse Operation Supervisor （Bilingual in Mandarin)

YQN Logistics; Los Angeles (CA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

YQN Logistics is seeking a warehouse operations leader in Los Angeles to supervise daily warehouse activities, drive productivity, and ensure quality standards across receiving, putaway, inventory, picking, packing, and shipping.

The role requires 3+ years in warehouse operations, a bachelor's degree (pref.), and strong leadership, communication, and teamwork. Fluency in English and Mandarin is preferred to support cross-cultural teams and partnerships.

Qualifications

• Bachelor’s Degree preferred.
• 3+ years of experience in warehouse operations and team management.
• Profound knowledge of the logistics sector with a network of logistics service providers.

Responsibilities

• Supervise daily warehouse operations including receiving, putaway, inventory control, picking, packing, shipping, and returns.
• Lead and manage warehouse associates to ensure productivity, safety, and quality standards are met.
• Monitor labor utilization and staffing levels to support operational demands.
• Ensure inventory accuracy through cycle counts, audits, and process compliance.
• Coordinate with transportation, customer service, and operations teams to ensure timely order fulfillment.
• Track and report warehouse KPIs, including productivity, accuracy, SLA performance, and labor efficiency.
• Train, coach, and develop warehouse employees while maintaining a positive work environment.
• Enforce company policies, safety procedures, and OSHA compliance standards.
• Identify operational issues and implement process improvements to enhance efficiency and service quality.
• Assist Warehouse Manager with workforce planning, scheduling, and operational reporting.

Skills

Leadership

Communication

Teamwork

Bilingual EN-Mandarin

Education

Bachelor's degree preferred

Job description

Overview

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc. We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.

Responsibilities

• Supervise daily warehouse operations including receiving, putaway, inventory control, picking, packing, shipping, and returns.
• Lead and manage warehouse associates to ensure productivity, safety, and quality standards are met.
• Monitor labor utilization and staffing levels to support operational demands.
• Ensure inventory accuracy through cycle counts, audits, and process compliance.
• Coordinate with transportation, customer service, and operations teams to ensure timely order fulfillment.
• Track and report warehouse KPIs, including productivity, accuracy, SLA performance, and labor efficiency.
• Train, coach, and develop warehouse employees while maintaining a positive work environment.
• Enforce company policies, safety procedures, and OSHA compliance standards.
• Identify operational issues and implement process improvements to enhance efficiency and service quality.
• Assist Warehouse Manager with workforce planning, scheduling, and operational reporting.

Qualifications

• A bachelor’s Degree is preferred
• At least 3 years of experience in warehouse operations and team management.
• Profound knowledge of the logistics sector with a network of logistics service providers.
• Exceptional leadership, influence, organizational, communication, interpersonal, and teamwork capabilities.
• Fluent in both English and Mandarin.

Pay Rate: From $80,000 per year

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance