Warehouse Operation Lead (Bilingual in Chinese)

YQN Logistics; Port Reading (NJ); On-site; USD 28,929 - 34,440; Full time

Job summary

YQN Logistics, located in Port Reading, NJ, is seeking a full-time Operations Manager to oversee a team and ensure effective logistics operations. The ideal candidate will have a Bachelor's Degree in Supply Chain or E-Commerce Management and at least 1 year of experience in e-commerce outbound operations.

The role requires strong leadership skills and fluency in English and Mandarin. The position involves staffing, training, customer service, and maintaining operational standards in a warehouse setting.

Salary is competitive, ranging from $21.00 to $25.00 per hour, with overtime potential. Join us in optimizing logistics solutions!

Qualifications

• At least 1 year of experience in small parcel/e‑commerce outbound operations.
• Ability to make quick decisions under pressure.
• Familiar with small parcel packaging standards.

Responsibilities

• Oversee a team of full-time employees, responsible for staffing and training.
• Implement progressive strategies for performance management.
• Conduct operational meetings to ensure safety regulations adherence.
• Deliver superior customer service to internal and external stakeholders.
• Maintain the security of the facility and inventory integrity.

Skills

Leadership skills

Fluent in English and Mandarin

Knowledge of WMS wave management

Experience in small parcel/e-commerce operations

Education

Bachelor’s Degree in Supply Chain, E‑Commerce Management, or related field

Job description

【Who We Are】 YQN is a leading one‑stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross‑border supply chain logistics to achieve the same efficiency and convenience as express delivery. “Simple shipping and easy freight” is the mission of YQNLINK. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First‑class FCL, First‑class LCL, First‑class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross‑border supply chain logistics.

Responsibilities

• Oversee a team of full‑time employees, responsible for staffing, training, professional development, motivation, retention, and disciplinary actions up to termination.
• Propel workforce excellence by implementing progressive strategies in performance and productivity management.
• Provide consistent, equitable feedback, and offer coaching and counseling as necessary.
• Direct the operational activities within warehouse settings, conducting operational meetings to ensure adherence to work instructions, workflow processes, and safety regulations.
• Oversee the accurate implementation of work schedules and ensure the quality completion of tasks.
• Administer the scheduling of employee time‑offs, ensuring minimal disruption to business operations.
• Generate and distribute various reports essential for daily operations.
• Deliver superior customer service to both internal and external stakeholders.
• Maintain the security of the facility and uphold the integrity of the inventory.

Qualifications

• Educational Background: Bachelor’s Degree in Supply Chain, E‑Commerce Management, or related field is preferred.
• Professional Experience: At least 1 year of experience in small parcel/e‑commerce outbound operations (high SKU count, multi‑client environment).
• Industry Expertise: Familiar with WMS wave management, carrier integration, and small parcel packaging standards.
• Leadership Skills: Fast decision‑making under cut‑off pressure; ability to re‑allocate pickers to urgent waves in real time.
• Language Proficiency: Fluent in both English and Mandarin.

Position Information

• Job Type: Full‑time, Onsite
• Work Location: Port Reading, NJ 07064
• Schedule: Monday to Friday, 08:30 AM ~ 05:00 PM (Overtime may occur based on work needs)
• Salary Range: $21.00 – $25.00 per hour (can be higher for good candidate)