Warehouse Manager: Lead Ops, Talent & Efficiency

Batesville Logistics, LLC; Elkridge (MD); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

401K Matching

Paid Time Off

Career Development

Job summary

Batesville Logistics, LLC seeks an experienced operations leader to drive day-to-day facility performance, talent development, and scalable growth. You will lead the CSC team to deliver excellence in service and efficiency.

Responsibilities include implementing customer service standards, optimizing inventory, and partnering with sales and the home office to deliver cost-effective solutions. A bachelor's degree in business or logistics and 2+ years of related experience are preferred.

Qualifications

• Bachelor's degree in Business, Supply Chain Management or Logistics preferred; and a minimum of two years related experience and/or training.
• Microsoft Office proficiency and strong customer service orientation are required.
• Knowledge of DOT, FMCSA, and OSHA rules and regulations is expected.

Responsibilities

• Lead, direct, develop and manage CSC associates.
• Manage HR processes, including quarterly and annual performance reviews, development plans and top grading.
• Accountable for CSC operational performance, policy deployment, root cause and countermeasure analysis.
• Implement high standards of customer service for order taking and problem solving.
• Develop strategies to improve operations and inventory efficiencies at the CSC level.
• Collaborate with Sales Managers, RDC managers and home office.

Skills

Microsoft Office

Customer Service

Verbal Communication

Attention to detail

Safety Knowledge

Team Player

Communication

Education

Bachelor's degree in Business/Logistics

Tools

DOT Rules

FMCSA Rules

OSHA Rules

Job description

Batesville Logistics, LLC seeks an experienced operations leader to drive day-to-day facility performance, talent development, and scalable growth. You will lead the CSC team to deliver excellence in service and efficiency.

Responsibilities include implementing customer service standards, optimizing inventory, and partnering with sales and the home office to deliver cost-effective solutions. A bachelor's degree in business or logistics and 2+ years of related experience are preferred.