Warehouse Manager

Batesville; Elkridge, Northern (MD, KY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K Matching

Paid time off

Job summary

Batesville is seeking a Warehouse Manager in Elkridge, MD to lead daily operations, drive performance, and develop talent. The role includes implementing safety practices, improving inventory and service levels, and coordinating with sales and home office to meet market needs.

Requires a Bachelor's in Business/SCM/Logistics and 2+ years in related roles; familiarity with DOT/FMCSA/OSHA rules is a plus. The position offers strong development opportunities and a comprehensive benefits package.

Qualifications

• Bachelor’s degree in Business, SCM or Logistics preferred; minimum 2 years related experience.
• Experience with DOT, FMCSA and OSHA rules.

Responsibilities

• Lead and manage CSC associates; conduct performance reviews.
• Ensure operational performance and policy deployment; root cause analysis.
• Utilize systems such as Samsara, Workday and JDE.
• Drive customer service excellence in order taking and issue resolution.
• Develop strategies to improve operations and inventory efficiencies.
• Implement compensation, leadership and safety practices per policy.
• Develop and deliver training on safety, SOPs and skills.
• Assist in annual budget and operational planning; capital plans.
• Coordinate with Sales, RDC managers and home office; protect company assets.

Skills

Microsoft Office

Customer Service

Verbal Communication

Written Communication

Professional Appearance

Positive Attitude

Attention to Safety

Attention to Detail

DOT/FMCSA/OSHA Rules

Team Player

Education

Bachelor's degree in Business, Supply Chain Management or Logistics

Tools

Samsara

Workday

JDE

Job description

## Warehouse ManagerApply: Elkridge, MD: Full time: Posted Yesterday: JR100154At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love. Batesville has been named one of the *Most Trustworthy Companies in America* by Newsweek for the third year in a row, reflecting our commitment to quality, integrity, and the trust families and funeral professionals place in us every day.### **Your Role at Batesville:**### Responsible for the day-to-day operations and continual improvement of the facility including performance metrics, developing talent and sizing the organization appropriately to meet the market opportunity. Less than 50% of the job responsibilities involve driving or manual labor.### **How You’ll be Rewarded:**### * **Batesville is a family.** You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.* The expected base salary range for this role is **$70,000 - $80,000** per year. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.* IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.* Generous 401K Matching Program* Paid time off* Opportunities for development and advancement### **What You'll Do**### * Lead, direct, develop and manage CSC associates.* Manage associates utilizing Human Resources processes, including quarterly and annual performance reviews (PDF), development plans and top grading.* Accountable for CSC operational performance, policy deployment, root cause and countermeasure analysis.* Functional knowledge of systems such as Samsara, Workday, Fleetio, JDE, etc.* Responsible for implementation of a high standard of customer service in the areas of order taking and customer problem solving.* Responsible for implementation of market strategies and the \"profitable customer and product\" philosophy at the local level.* Develop strategies to improve operations and inventory efficiencies at the CSC level.* Responsible for the implementation of compensation, freedom to lead and safety per the company's guiding principles.* Develop and conduct ongoing training in the areas of health, safety, phone skills, standard operating procedures, etc.* Help develop annual budget, operational and capital plans for the facility.* Leverage resources to maximize profits.* Ensure the appropriate interaction and coordination with sales, customers, RDC managers, and home office.* Responsible for the protection of company assets and achievement and reduction of cost per delivered unit and hours per unit measured as well as protection of company assets such as inventory, purchase cards, fuel cards, etc.* Understand competition in the market. Analyze strengths and weaknesses and seek out opportunities.* Responsible for adherence to governmental regulations and DOT rules.* Responsible for the execution of product recalls and field quality repairs.* Ensure that the CSC maintains and projects an image to the industry consistent with the company's expectations of professionalism, and truck and driver appearance.* Participate in cross-functional projects to improve company performance* Work with Sales Managers to control the operational costs such as special deliveries, etc.* Provide input regarding market needs as they relate to distribution and service.* Work with Sales Managers and Sales Representatives to establish the mix of caskets to be inventoried.* Directly supervises employees. Carries out supervisory responsibilities in accordance with the Company policies, the Code of Ethical Business Conduct and applicable laws.* Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving problems.* Other duties may be assigned.## What You'll Bring: ## Education Bachelor's degree (B.S./B.A.) or equivalent from a college or university in Business, Supply Chain Management or Logistics preferred; and a minimum of two years related experience and/or training; or equivalent combination of education and experience with an emphasis in Logistics. ## Skills/Experience * Microsoft Office – Immediate - Required* Customer Service Orientation – Expert – Required* Verbal and Written Communication – Expert – Required* Professional appearance - Required* Positive Attitude - Required* Attention to safety – Expert – Required* Attention to detail – Expert – Required* Knowledge of DOT, FMCSA, and OSHA rules and regulations – Intermediate – Required* Team Player - Required## Travel Employee must be able to travel less than 5% of the time. ## Physical Demands To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee will occasionally climb, bend, kneel, crouch/squat, and/or twist. The employee will frequently lift items as heavy as 50lbs. Specific vision abilities may include the employee's ability to see near and far distances. The employee must occasionally lift and/or move up to 50 to over 100 pounds. **Notice:** The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management's right to assign duties and responsibilities to this job at any time.